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Solutions-oriented IT Professional with proven success designing, implementing and integrating cost-effective, high performance technical solutions to meet challenging and changing business needs.• Experienced LAN/WAN system administration and support in a Microsoft environment.• Proven expertise in supporting and troubleshooting hardware, software and networking issues.• Demonstrated ability to meet and balance business requirements and users needs through analysis and problem resolution. Recognized as the “go-to person” for immediate resolution to technical issues.• Organized, take-charge professional with exceptional follow-through abilities and detail orientation; able to plan and oversee projects from conception to successful conclusions.• Excellent communication skills; interfaces effectively with upper management, peers, staff, end-users and vendors,.• Strong technical background with an accomplished history of delivering outstanding customer service. Genuine commitment to quality and customer satisfaction.
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It ManagerMercury Plastics LlcHiram, Oh, Us -
It ManagerMercury Plastics Llc Jul 2013 - PresentMiddlefield, OhExperienced IT Manager with a demonstrated history of working as the systems administrator in a manufacturing company. Skilled in Windows server management, asset management, and networking. Possesses a passion for creating effective and efficient technical solutions that bridge the gap between business needs and technical solutions. Strong and agile Information Technology professional with a diverse background. Customer service focused that communicates clearly with all end users regardless of position and skillset.As the sole IT person I have to offer a masterclass in time management, project management, communications, and being an overall IT guru!! Balancing my experience and knowledge with my ability to quickly learn and adapt, I maintain all things IT while leveraging new technology when it is beneficial to the company. -
Adjunct Teacher - Information TechnologyAgape Christian Academy Feb 2011 - Jul 2013Teach IT/computers to 7th through 12th grade. Cover topics of general computing, keyboarding, basic skills as well as an introduction to MS Office
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Systems Support EngineerAmerican Greetings Aug 2009 - Jul 2013Cleveland/Akron, Ohio AreaStarted as a mobile device administrator with AG Interactive, the digital side of the 'house'. Maintained company Blackberry devices, Blackberry Enterprise Server, iPhones, and Android devices. Expanded into Windows server support team helping to manage all aspects and services needed to support the IT environment for the organisation.
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Director, Information TechnologyAmbassadors In Sport Mar 2008 - Dec 2011If it has a plug on it and it needs fixing, adjusting, replacing or being shown how to use it, contact me! Seriously though, as a not for profit, worldwide organization, someone has to know something about IT. That would be me, and I'm here to help make the most of the available technology, to accomplish their goals. -
Senior Software Solutions EngineerSlack Inc. Sep 1998 - Aug 2009Started as a basic help desk technician, worked my way up through being a server administrator to network administrator to Director, Network Operations. In 2008 I chose to step down and relocate from NJ to OH so that I could be involved with 'Ambassadors in Sport', a not for profit organization. I took on a part-time role, telecommuting and visiting the NJ office once a month, assisting in various projects in both the technical support group and the Internet group. -
Pc CoordinatorGoebel Of North America Apr 1995 - Sep 1998Network Administrator using LANtastic v5 and later, Microsoft Windows NT v3.51 and 4.0. Projects included designing and implementing low-level security for LANtastic; migrating from LANtastic peer-to-peer network to MS Windows NT client/ server network; setting up company E-mail and Internet connectivity; setting up remote access to the NT environment; configuring the NT server to use TCP/IP with WINS and DHCP; implementing anti-virus software for the NT environment; implementing hard disk management for the NT servers, including RAID, partition management, scheduled backups and scheduled defragmentation; configuring client access to the AS/400 using a mixture of direct connect cards and gateway servers; creating a universal purchase order system using Lotus 123r5w; creating a “Product Costing and Information” program using Lotus 123r5w. Responsible for PC support and training to 65 users and PC maintenance for all computers.
Marc Ferraby Skills
Marc Ferraby Education Details
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Electrical/Electronic Engineering
Frequently Asked Questions about Marc Ferraby
What company does Marc Ferraby work for?
Marc Ferraby works for Mercury Plastics Llc
What is Marc Ferraby's role at the current company?
Marc Ferraby's current role is IT Manager.
What is Marc Ferraby's email address?
Marc Ferraby's email address is mf****@****ail.com
What is Marc Ferraby's direct phone number?
Marc Ferraby's direct phone number is +121640*****
What schools did Marc Ferraby attend?
Marc Ferraby attended Northumbria University.
What are some of Marc Ferraby's interests?
Marc Ferraby has interest in Poverty Alleviation, Animal Welfare, Children, Disaster And Humanitarian Relief.
What skills is Marc Ferraby known for?
Marc Ferraby has skills like Servers, Troubleshooting, Network Administration, Tcp/ip, Technical Support, Networking, Windows, Help Desk Support, Dhcp, Software Documentation, Security, Customer Service.
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