Marc Freeman Email & Phone Number

Harris County, Texas, United States

Pennsylvania, United States

• Provided support to ISACA Enterprises CMMI Frameworks and Models team in configuration management of CMMI products.o File and product management of ~2000 Intellectual Property Files, including translation files/support in 7 languageso Establishment and management of product Archive environment• Developed Organizational Behavior Toolkit which included ability to conduct a survey, and compile graphs and results from 100 respondents • Named Site content administrator of multiple SharePoint libraries, effectively maintaining document version control, secure access, and permission levels of stakeholders and partners, troubleshooting and resolving issues as they occur.• Created CM process control and change control board documentation and generated work instructions for use.• Assigned and tracked help desk tickets submitted by partners within Jira and managed license control for various third-party software products used to develop online training content.• Conducted CM audits, facilitated release of CMMI products across multiple environments (SharePoint and Kentico), and coordinated releases with other departments as needed.• Maintained configuration and data item lists, naming convention guidelines, and version control of released products.• Performed QA reviews of documentation and graphic components for eLearning materials prior to release.• Fostered support for release of CMMI Model V3.0, including:o Updating SQL server database (in HTML) for CMMI Model Viewer website.o Rewriting VBA code in Excel for MDD Appraisal Tool.o Managing update, review, and release of 80-plus graphic design files.o Managed and led testing, including test script development, tracking and resolving issues to closure

Remote

I am just starting this position but the following are the key skills that were needed and that I am bringing to the table for ISACA/CMMI Institute.◆ Facilitate release activities by managing promotion of files across environments, and coordinate with other business lines and departments as needed◆ Conduct CM release audits on deliverable products◆ Conduct periodic CM library audits of the SharePoint site, ES business line Development & Test environments, and Production/Baseline environments◆ Create and revise CM processes and process artifacts, e.g., checklists, templates, tool, to promote integrity of work products, and efficiencies of files and work product management, including development of CM and Quality Assurance (QA) support documentation, e.g., release notes, release checklists, version history documentation and work aides◆ Maintain the Enterprise Solutions Configuration Item/Data Item (CI/DI) Lists, naming conventions, and version control for all ES business line products

Sann Antonio, Tx.

• Led definition of all configuration management processes required to govern hardware and software utilized by Air Force Civil Engineer Community. Worked to incorporate and standardize processes for civil engineer IT systems by implementing delivery of civil engineer configuration management plan update. • Strategized complex tasks and directed successful execution of all initiatives. • Interacted daily with clientele to communicate progress and fulfill all requirements. • Created and presented reports and briefs for senior-level management. Evaluated current practices to identify areas for improvement and devised innovative solutions to best increase efficiency and enhance overall effectivity. • Supported annual update of configuration management processes to best promote continuous improvement as well as technological development. Led monthly CCB meeting.• Controlled libraries of baseline change requirements for multiple IT systems. • Propelled certification and accreditation activities by tracking progress across multiple systems.• Wrote naming convention procedure for configuration items. • Generated SCR form, wrote instructions, and devised flowchart to explain proper usage.

Houston, Texas Area

• Drove consistency and completeness of modeling efforts across all product lines by conceptualizing and developing highly effective global product modeling standards and procedures. • Translated product requirements into configurable commercial product models by operating in close collaboration with product line, engineering, and sales groups. • Utilized deep understanding of product and system integration and data-driven analysis to generate and control product item master records for NOV Compass quotation application. • Guaranteed complete capture of all current products and data items by employing BI query and creating and implementing 5,000-plus-line Excel spreadsheet and VBA code tracking progress of modelers’ completions.

Houston, Texas Area

• Owned creation and implementation of configuration and data management system policies and procedures. • Focused on elevating and streamlining requirements management, product configuration status, and document-data controls throughout complete product lifecycle.• Established efficient and highly effective procedures for company operations within ENOVIA PLM and ERP tools, including authorities, rules, roles, and responsibilities for affected functional organizations. • Governed configuration and data controls associated with engineering, procurement, manufacturing, and testing specifications.• Captured requirements fully providing current baseline functional, allocated, and product identification, documentation, and audit trail for all deliverable end items.• Incorporated key configuration management activities, infrastructures, roles and responsibilities, interfaces, training, and tools to ensure greater integrity and traceability of products throughout lifecycle.• Created highly invested and top-performing functional organization record groups (with representatives across engineering, sales, projects, quality, and data) through one-on-one training and mentorship.

San Antonio, Texas Area

I delivered visionary leadership and a comprehensive technical knowledge to drive continued improvement of organizational efficiency across manufacturing supply chain projects. I established an urgent pace of performance and led activities to support cell to resolve aircraft construction issues. I proactively identified and resolved and production concerns by utilizing process management and improvement techniques. I partnered closely with various organizations to develop strategic initiatives and metrics aligned with Lean Methodologies to drive core business objectives and goals. I supported activities across multiple function by resolving emergent issues. The following are highlights of the value I provided in this position: ■ Resolved 213+ aircraft construction issues throughout Engineering and Supply Chain functions. ■ Generated a comprehensive Excel document with multiple worksheets documenting all requirements and production notes for 763+ jobs affecting the aircraft refurbishment process. ■ Created 15K+ line spreadsheets with macros tracking assignment and completion of tasks for the 747-8F and P8-A programs. ■ Devised innovative solutions for manufacturing supply chain issues through analytical evaluations, careful negotiations, and quick problem-solving. ■ Recommended optimal new systems and better processes by utilizing TeamCenter PLM to gather and review data. ■ Functioned as a technical expert in all standard data analysis tools including Excel, Access, Visual Basic for Applications, and Structured Query Language (SQL) and a knowledgeable resource on basic warehousing and database architecture concepts, Lean Methodologies, and current Supply Chain best practices. ■ Audited tools, safety, and FOD (foreign object debris) weekly to ensure for compliance with all quality expectations.

Lackland Afb, Tx.

I strategized and implemented configuration and data management practices that drove courseware development and engineering services towards alignment with ATS contract objectives. I ensured for timely incorporation of initial submittals, authorizations, and data implementations by owning the creation of standardized procedures for tracking, controlling, and maintaining C-5 ATS product baseline updates. I devised and established best policies and procedures and administered concepts to manage the functional and physical characteristics of training equipment and software. I led data management for courseware and engineering configuration management activities related to the design, criteria, drawings, change proposals, status accounting reports, training system change order files, and related documents. The following are highlights of the value I provided in this position: ✪ Served as an instrumental member of the Internal Change Control Board (ICCB) and the Configuration Working Group Meetings. ✪ Routinely evaluated directly-reporting personnel performance to ensure for complete compliance with all established methods and procedures in relation to configuration and data management activities. ✪ Significantly improved response times by utilizing modernized techniques (HTML, ASP, SQL) to spearhead a complete overhaul and rewrite of the C-5 ATS website to fulfill contractual obligation to publish DAL required documents. ✪ Functioned as an industry expert and crucial resource for all commercial configuration and data management functions.