Marc Davis Email & Phone Number

Austin, TX, US

Austin, Texas, United States

• As Head of Client Operations, I ensure our organization thrives through strategic planning and efficient SOPs. I develop and implement strategies that enhance business growth, performance, and profitability, working.
• Drive the CEO's… Show more As Head of Client Operations, I ensure our organization thrives through strategic planning and efficient SOPs. I develop and implement strategies that enhance business growth, performance.
• Drive the CEO's vision with effective operational processes.
• Support business functions, foster a positive team environment, and manage task delegation.
• Oversee recruitment, onboarding, and performance management for the Client Ops and Performance Marketing team.
• Manage client communications, build strong relationships, and ensure seamless vendor partnerships.

Austin, Texas, United States

• Specialized in crafting and executing strategies that optimize the entire client journey, from initial forecasting to offboarding. My role is pivotal in ensuring the company's overarching objectives are met while.
• Cultivate strong relationships with clients and vendors, address inquiries promptly, and communicate changes effectively.
• Resolve operational issues, foster teamwork, delegate tasks, and provide coverage to ensure workflow continuity.
• Oversee project timelines, and ensure on-time within-budget completion.
• Lead strategy sessions, develop operational strategies aligned with business goals, and stay updated on industry trends.
• Assist in business development efforts, develop sales materials, and contribute to client presentations. Show less

Austin, Texas, United States

• Provided strategic oversight, managing accounts throughout their entire lifecycle to enhance multifamily leasing performance. I contribute to innovative marketing campaigns across various platforms, driving engagement.
• Strengthening client relationships and facilitating smooth onboarding processes, from kick-off to performance objectives.
• Collaborating with cross-functional teams across… Show more Provided strategic oversight, managing accounts throughout their entire lifecycle to enhance multifamily leasing performance. I contribute to innovative.
• Collaborating with cross-functional teams across all stages of marketing strategy development and execution.
• Enhancing brand visibility and engagement through impactful social media campaigns.
• Leading project initiatives, defining phases, and ensuring timely deliverables.

Dallas, Texas, United States

• Developed dynamic marketing strategies for a company providing free apartment locating services nationwide. I collaborated closely with sales teams to create marketing assets and execute campaigns. Additionally, I.
• Collaborate on marketing initiatives across traditional, digital, and social media platforms.
• Recognized for significantly increasing brand… Show more Developed dynamic marketing strategies for a company providing free apartment locating services nationwide. I collaborated closely with sales teams to create.
• Recognized for significantly increasing brand awareness, website traffic, and lowering CPL.
• Analyzing marketing data to generate forecasts based on historical sales trends.
• Conducting market research to identify new opportunities and presenting recommendations.

Dallas, Texas, United States

• Acted as the main point of contact for accounts and closed the gap between available properties and renters. I managed daily duties, assigned tasks, and incentivized performance in evolving landscapes. Other duties and.
• Augmented traffic to multifamily assets by creating stellar courses of action.
• Reviewed marketing data, generated forecasts, and presented fact-based recommendations to management.
• Streamlined processes, organized resources… Show more Acted as the main point of contact for accounts and closed the gap between available properties and renters. I managed daily duties, assigned tasks, and.
• Streamlined processes, organized resources, and provided teams the tools required for deliverables.
• Determined gaps, and redeveloped approaches to amplify productivity. Show less

Dallas, Texas, United States

• Focused on improving customer relationships through education on how to best utilize our products and services. Other responsibilities and accomplishments entailed:
• Received customer feedback, analyzed information, and presented suggestions to management.
• Assisted with the buildout of the “connect” service; platform served as a free utilities concierge for clients. Maintained client communications and advertised utility partners while supporting ongoing local… Show more.
• Assisted with the buildout of the “connect” service; platform served as a free utilities concierge for clients. Maintained client communications and advertised utility partners while supporting ongoing local efforts.
• Developed and integrated processes to accurately measure customer satisfaction. Show less

Dallas, Texas

• Assessed processes, identified gaps, and introduced improved technology to streamline response time for customer questions. I also augmented the customer experience by reducing pain points during interactions. Other.
• Responded to customer questions or concerns across all social media channels.

Dallas, Texas

• During my inaugural role with the company, I handled inbound communication via phone, email, chat, and social media. I assessed needs and provided answers or guidance on how to utilize our service. Other duties and.
• Assisted sales team members with the objective of driving growth.
• Applauded for executing duties in a cross-functional manner while advancing shared missions.

Houston, Texas

• Engaged with prospective residents, determined housing needs, and offered property tours.
• Leveraged acumen for traditional, digital, and social media marketing to augment awareness in the community.
• Reviewed applications, ran credit checks, and issued approvals or denials for leases.
• Achieved and exceeded sales and service goals with consistency.
• Leveraged acumen for local real estate to position the company ahead of competitors in the market.

Dallas, Texas

• Greeted patrons upon arrival, facilitated check-in, and offered exceptional service in luxury gym environment.
• Directed front desk staff, assigned responsibilities, and motivated performance to capture objectives.
• Established and strengthened member relationships, resulting in increased levels of brand loyalty.