Hello! I am Marc, I am an accomplished and solutions-oriented professional with 10+ years of experience managing a wide range of IT administrative operations for high growth organizations. I excel at patching and upgrading office applications to increase operational efficiency and maximize productivity. I am instrumental in identifying and matching business objectives to current and emerging technologies.A few of my credentials include…✯ System & Network Administration ✯ Technical Troubleshooting/Issue Resolution ✯ Customer Service/Technical Support ✯ Project Management/Coordination ✯ Hardware & Software Installation ✯ IT Operations Management⇨ I am skilled in planning for implementation of most recent technologies in the industry, while managing the operating systems, software, and procedures in accordance with firm’s values. I have ability in implementation of systems upgrades, changes, and associated systems interfaces within different environments and business conditions.⇨ I translate company vision into IT systems and procedures, articulating the critical link between executive team, IT staff, and key clients of the company. I have demonstrated ability to provide exceptional service to users at all levels of the organization, while ensuring consistent alignment with quality standards and service level agreements.