- Creative Leadership: Led design projects spanning logos to banners and web design,including high-profile collaborations with the SaaS start-ups, NGOs, and restaurants.- Marketing & SEO: Drove diverse marketing campaigns, both online and offline, usingdesign expertise. Led SEO, PPC, and targeted advertising strategies.- Social Media Management: Directed social media efforts, crafting engaging content andinnovative strategies to boost online presence.- Core Expertise:… Show more - Creative Leadership: Led design projects spanning logos to banners and web design,including high-profile collaborations with the SaaS start-ups, NGOs, and restaurants.- Marketing & SEO: Drove diverse marketing campaigns, both online and offline, usingdesign expertise. Led SEO, PPC, and targeted advertising strategies.- Social Media Management: Directed social media efforts, crafting engaging content andinnovative strategies to boost online presence.- Core Expertise: Skilled in Branding, Marketing, Creative Direction, and UX. Show less

Accomplishments:- Reduced average turnaround time from 35 to 12 days.- Merged Content and Operations departments into Account Management.- Increased marginality by 10% through cost reduction.- Developed a comprehensive Knowledge Base consisting of 25+ articles.- Increased Client Satisfaction by implementing a new communication strategy.Duties:- Managed retention and salvaging of business accounts.- Supervised team hiring, training, and deployment.-… Show more Accomplishments:- Reduced average turnaround time from 35 to 12 days.- Merged Content and Operations departments into Account Management.- Increased marginality by 10% through cost reduction.- Developed a comprehensive Knowledge Base consisting of 25+ articles.- Increased Client Satisfaction by implementing a new communication strategy.Duties:- Managed retention and salvaging of business accounts.- Supervised team hiring, training, and deployment.- Built relationships with executives and decision-makers.- Acted as the escalation point for the team.- Created and assessed business analytics.- Supported Account Managers' skill growth via workshops and 1:1s.- Implemented automation processes for increased efficiency. Show less

- Successfully boosted account retention and growth.- Improved client satisfaction significantly by effectively resolving complex issues.- Achieved increase in revenue through effective upselling and cost reduction strategies.- Consistently exceeded sales and revenue targets.- Enhanced clients' SEO rankings via effective link-building strategies.- Coordinated with Outreach, Content, and Business Development teams for Clients' success.

- Co-launched and managed a 15-month educational initiative for Jewish teens in Estonia, celebrating the graduation of 15 promising community leaders.- Collaboratively designed and facilitated 5 educational seminars for young leaders in the Baltics and Estonia.- Co-directed weekly educational and recreational youth programs at the JCC Tallinn.- Worked closely with BBYO, contributing to the program and educational aspects of the Youth Board in the community.- Led Marketing… Show more - Co-launched and managed a 15-month educational initiative for Jewish teens in Estonia, celebrating the graduation of 15 promising community leaders.- Collaboratively designed and facilitated 5 educational seminars for young leaders in the Baltics and Estonia.- Co-directed weekly educational and recreational youth programs at the JCC Tallinn.- Worked closely with BBYO, contributing to the program and educational aspects of the Youth Board in the community.- Led Marketing, Branding, and Communication strategies for the Youth Centre, enhancing both participation and retention.- Served as the Program Director for an international Jewish camp, hosting 150+ kids, in partnership with Olameinu Baltics in July 2023. Show less

Start-up Monice.eu, a pioneering financial platform enabling guests to leave cashless tips directly to service professionals' bank accounts and rate their service.Key Responsibilities:- Strategic Leadership: Co-founded the startup, setting the vision, mission, and strategic direction for the brand.- Marketing Strategy: Crafted and executed a comprehensive marketing plan, positioning MONICE.EU as a leader in the cashless tipping industry.- Design & Branding: Led the… Show more Start-up Monice.eu, a pioneering financial platform enabling guests to leave cashless tips directly to service professionals' bank accounts and rate their service.Key Responsibilities:- Strategic Leadership: Co-founded the startup, setting the vision, mission, and strategic direction for the brand.- Marketing Strategy: Crafted and executed a comprehensive marketing plan, positioning MONICE.EU as a leader in the cashless tipping industry.- Design & Branding: Led the end-to-end design process of the app and website, ensuring a seamless user experience and consistent brand identity.- UI & UX Design: Oversaw the user interface (UI) and user experience (UX) design, ensuring intuitive navigation and user-centric features.- Product Management: Conducted in-depth research to identify, prioritize, and implement new features post-launch, enhancing user engagement and platform utility.- Partnership & Business Development: Fostered relationships with partners and potential leads, driving growth and expanding the platform's reach.- Investor Relations: Managed and arranged high-stakes meetings with angel investors and VC funds, securing essential capital and strategic partnerships for the startup's growth. Show less

- Worked for London Market since launch, developed new procedures.- Trained and recruited new joiners; managed PR crises as a senior agent.- Proactive member of Verification Support Team, liaised with providers like Jumio and Veriff.- Led Bolt for Business UK support, devised market-specific training and processes.- Moderated social media channels, proposed process improvements.