Marcha Beckham-Gayton,Mm,Bshca,Chaa Email & Phone Number

Dallas, Texas, United States

Dallas County, Texas, United States

Dallas Texas

• Maintains staff by recruiting, selecting, orienting, and training employees; developing personal growth opportunities.• Accomplishes staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results; conducting training; implementing enforcing systems, policies, and procedures.• Manage patient representative complaints or issues that arise.• Ensure patient representatives verify insurance and authorizations. Complete patient’s registration ensures all forms are appropriately signed.• Responsible for maintaining appropriate work schedules, ensures adequate staffing, and takes weekend calls as needed. Monitoring Press Ganey Scores and patient comments with staff and communicates improvements needed with employees, ancillary departments and clinical area • Attend/participate in Govt Newsletter, High Risk, Monthly Staff Meetings, Billing Meeting and weekly Leadership meetings. • Facilitate cross-training of all job duties within the operations team of obtaining authorization via phone, web, or fax, and verifying of benefits per commercial, governmental, and federal insurance payors

Irving, Texas

• Orient assist to train new employees, discuss performance, suggest improvement strategies, tracking of all attendance and performance reviews • Receiving and sorting incoming payments with attention to credibility and Managing the status of accounts and balances that consist of any inconsistencies and including but not limited to diagnosis and treatments given to processing of the correct CPT code or ICD-10• Retrieving of EOB’s as required from commercial and federal government payors and interpreting various payer explanation of benefits (EOB's) and Posting of all cash receipts and credit card payments and reconciles to batch and Adhering to all ROI request for timely filing of denied claims • Monitoring all cash reconciliation to identify cash posting errors and ensures all receipts are applied and reconciles to daily bank deposits and monthly statements

Baton Rouge, Louisiana Area

Baton Rouge, Louisiana Area

Master'S Degree, Hospitality Administration/Management

Bachelor Of Healthcare Administration, Health/Health Care Administration/Management

Billing And Coding