Marc Hadler Email & Phone Number

San Antonio, Texas, Us

In my role as the Global Implementation Leader at Rackspace Technology, I lead a dynamic group responsible for transforming contracts into tangible solutions. Guiding a global teams of technical program managers, project managers, and deployment engineers, we ensure the seamless delivery of customer environments, consistently meeting deadlines and adhering to design specifications.Global Implementation plays a pivotal role in translating strategic visions into operational realities, contributing to the overall success of Rackspace Technology and ensuring unparalleled customer satisfaction.

San Antonio, Texas, Us

As a Global Presales Leader for Rackspace Technology's Public Cloud Business Unit, I am responsible for driving the strategic direction of the Overall Public Cloud Service Line Presales, Enterprise Architects and Bid Managers, and Cloud Platform Service Line Presales. In this role, I have successfully developed global processes and tools that have led to improved headcount rationalization, compensation and incentive plans, resulting in increased efficiency and revenue growth.I lead a team of Enterprise Architects who are instrumental in our largest, most complex customer pursuits, which often involve multiple Service Lines and platforms, including hybrid. I also lead Bid Managers who are critical in structuring contracts and delivery models to ensure customer satisfaction and project success.I oversee our Cloud Platform Presales Solution Architects who focus on delivering Professional and Managed Services in the major hyperscaler ecosystems, such as AWS, Google Cloud Platform, and Azure. Through their expertise, we are able to provide our clients with customized solutions that meet their specific business needs and drive their success in the cloud.With my deep understanding of the cloud industry and my ability to develop and execute successful strategies, I am confident in my ability to deliver exceptional results and drive growth for Rackspace Technology's Public Cloud Business Unit.

San Antonio, Texas, Us

San Antonio, Texas, Us

San Antonio, Texas, Us

I lead a team of Solutions Engineers and Architects located in the Central and Eastern US. Our main goal is to provide pre-sales strategy and solutions to members of the Rackspace Enterprise Sales teams. The Rackspace portfolio is a broad mix of technologies and platforms (dedicated private clouds like OpenStack, VMWare, Hyper-V; multi-tenant public clouds like AWS, Azure, and Google), so we guide customers to a solution that best fits their business needs. My team designs the largest and most complex environments at Rackspace for eCommerce, Web Content Management, Email, Business Applications, SaaS, Private Clouds, and many others.

San Antonio, Texas, Us

I lead a team of Solutions Engineers located in Austin, Chicago, San Antonio, San Diego, San Francisco, and Seattle. Our main goal is to provide pre-sales strategy and solutions to members of the Rackspace sales teams. The Rackspace portfolio is a broad mix of hosting technologies, so we guide customers to a solution that best fits their business needs. My team designs the largest and most complex environments at Rackspace for eCommerce, Web Content Management, Email, Business Applications, SaaS, and many others.In September of 2013, I graduated from the Emerging Leaders program at Rackspace. Emerging Leaders is a 6 month cohort based leadership program focused on manager skills education alongside experiential learning and internal network building opportunities. Selected Rackers are recognized by their organizations as high-performers with leadership potential.

San Antonio, Texas, Us

San Antonio, Texas, Us

• Designed solutions for prospective and existing clients which included: new environments, new footprints, upgrades, and downgrades based on customer’s specific needs. • Provided technical advice and guidance to Sales Representatives on customers conference calls and visits• Worked alongside Sales Managers to identify key opportunities and increase close rates• In the top two for sales revenue generation for 2H 2011 and Rackstar (Club) qualifier

San Antonio, Texas, Us

• Responsible for solving customer’s technical issues including server hardware, storage, OS level, web server, database server, applications server, DNX, SMTP, or other software• Provided technical guidance with account team for up to 32 intensive service-level customer accounts with a combined monthly reoccurring revenue of $400,000.• Worked closely with Business Development Consultants to propose and implement system enhancements such as, software and hardware upgrades and updates that improved the performance and reliability of a customer’s environment.• Defined, designed, and implemented network communication solutions using various platforms• Coordinated with internal teams (Database Administrators, Network Security Engineers, Managed Backup Architects, etc.) to solve complex problems

San Antonio, Texas, Us

San Antonio, Tx, Us

• Duties included: Active Directory administration, server hardware maintenance, software installation, data preservation, end-user training, served as a point for vendor escalations, and mentored co-workers• Fulfilled IT portion of financial audits for complex IT environments • Consulted with accounting clients regarding their internal IT infrastructure