Marc Halpern Email & Phone Number

Kissimmee, Fl, Us

Armonk, New York, Ny, Us

Apply expert level technical skills to drive successful customer outcomes with IBM hybrid cloud & AI Growth Offerings. Responsible for use case identification, solution architecture design, MVP builds, and adoption of our Growth Offerings that run on Red Hat OpenShift. Guide IT executives through the changes needed to unlock the full value of hybrid cloud, show users how to get value out of their solutions, identify expansion opportunities, and work with the renewal team to ensure execution of the renewal process.Demonstrate a history of success as a consultant, pre-sales, technical account management, enterprise architect, or equivalentDeeply understand customer business and technology needs; become the face of IBM to the customerServe as a trusted technical expert for the customer’s cloud migration, deployment, and adoption of Hybrid Cloud & AI Growth OfferingsProven track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutionsHandle difficult customers or situations and can demonstrate resolutionsExecute customer success plan to drive adoption post-deployment

• Architected, migrated and supported SAAS, corporate, government and non-profit organizations cloud implementations ensuring agility, scalability and business continuity aligned with goals and priorities• Implemented highly available, automated Infrastructure as Code utilizing: Terraform, CloudFormation, Golden AMI process, Docker, Ansible Packer, and Kubernetes, JSON and YAML for IIS, ColdFusion, SQL, API, and Jenkins servers connected to GitHub and blue/green deployments• Highly skilled in SQL Server setup with the highest in performance across multiple AZ with witness• Gained immense productivity increases for clients through proper configuration of Active Directory and DNS intuitive BPR for users DC, DFS, SQL, Exchange and .NET 3.5-4.5 applications• Supported clients with Windows Server 2008, 2012, 2016, Linux RHCE and Ubuntu running DNS, DHCP, IPv4 and IPv6, Active Directory, SQL, Exchange in standalone, vSphere, Hyper-V, clustered and replicated site to site and to Azure/AWS environments• Designed, implemented and supported cloud-based solutions utilizing AWS, Microsoft Azure/Office 365 and Rackspace email, database, application, ERP, web, E-commerce and Active Directory• Experience working in Agile teams and setup of Jenkins for CI/CD• Advanced monitoring with CloudWatch, New Relic and SolarWinds with Kibana dashboards• Experienced in PowerShell, Python, Amazon CLI, Bash, Shell, SSM, Terraform and Jenkins• Ensured HIPAA and PCI IT compliance for pertinent clients ensuring regulatory compliance• Network assessments including penetration testing for network and service security and reliability• Created and managed migration plans for many organizations to hybrid, private or public cloud implementations of Office 365, Active Directory, Exchange, MS MQL, CloudFormation YAML scripting, MySQL, LAMP stacks• Linux Ubuntu and RHEL member of Microsoft AD for SSO including OpenVPN LDAP authentication then SSH and RDP for remote instance and service access

Milton Keynes, Gb

• Lead team of engineers/technicians providing support for corporate as well as all store locations and franchisees• Enterprise wide technology refresh with full redundancy at HQ and store levels• 250+ Dell PowerEdge server and 2000+ OptiPlex workstation plus Active Directory rollout to over 200 store locations with full Group Policy lockdown and NetSupport remote connectivity to every PC• Created IT helpdesk for stores available 10am to midnight 7 days a week with working playbook for common issues• Always-on store connectivity through BT ADSL secured by clustered Microsoft RADIUS with Active Directory Group Policy permissions, ISP class Cisco clustered firewalls at HQ and Cisco ADSL routers in all stores• HQ refresh including Dell EMC SAN, fully redundant Cisco fiber switches and ASA firewalls, IBM servers, fully clustered Microsoft Exchange Load Balancers, SQL, Sage ERP, RADIUS and Directory Services• Synchronized and amalgamated over 250 disparate dBase store databases into one central clustered Microsoft SQL cube enabling daily detailed reporting on all aspects of store operations• Chairman of Disaster Recovery Team – Created and managed team encompassing entire company including all departments and an insurance company representative covering every imaginable issue resulting in insurance premium reductions• Completely redesigned online ordering system enabling order insertion directly to POS greatly increasing efficiency as well as customer retention• Keynote speaker at Dell EMEA journalist day Plaza Hotel, New York City• Part of customer panel representing EMEA presenting to over 250 journalists from around the world at Pierre Hotel, New York City with Michael Dell

• Taught MCSE, Network+, A+ tracks at Microsoft Certified Technical Education Center to corporate clients and career changing individuals• Tracks included the following Microsoft official courses: Network Essentials, Server, Professional, Active Directory, TCP/IP, Proxy Server, ISA Server, IIS and Exchange• Achieved over 99% pass rate amongst all students

▪ Secret level US government clearance ▪ Lead team of 12 technicians responsible for 3,500 computers and end user trouble tickets ▪ Major projects included Pentium rollout with trickle down and secure wipe of discarded PCs

• Designed, created and implemented Paradox relational database for asset recovery company• Traveled across US hiring local researchers who would enter data then dial in updates for salesmanagers in our head office

Chicago, Il, Us

Ran group reservation system for sales managers. Chairman of the Quality Control Team.