Marc Happes, Msee, Mba, Cts-D Email & Phone Number

Boston, Ma, Us

Rockleigh, Nj, Us

-Generated business concepts and roadmaps for Zoom eco-system- Strategically partnered with key senior stakeholders to understand needs and priorities- Integrated or enhanced 50 unique products models into Zoom eco-system, including Android and Windows devices and Crestron Control Zoom app- Worked closely with security team to guarantee solutions comply with security best practices- Created and contributed assets to alliance, marketing, sales enablement, and customer training organizations.

Framingham, Massachusetts, Us

- Launched ControlSpace EX expansion and collaboration solutions including UC certifications for ES1 and DS4- Used market insights to develop roadmaps and prioritize features for VB1 sustaining releases- Developed and communicated roadmaps, prioritized features, critical issues, release plans and requirements with key stakeholders.-Partnered with internal and external developers to optimize audio and video quality and drive new features.- Advised stakeholders on features prioritization, critical issues, and release plans - Created and managed financial plans for new product programs including COGS, sell price, volume forecast, and program cost.-Contributed to go to market, sales enablement and market positioning.

- Responsible for complete solutions for over 150 rooms per year, including needs gathering, design, project management and commissioning- Created solutions for various corporate and higher education clients - Develop new business opportunities, partners and client relationships- Responsible for generating AV needs assessments and system design within budget, bill of materials, signal flows, system narratives, specifications and drawing packages for bid- Manage projects, personnel and documentation- Generated proper AutoCAD and Revit drawings and supporting documentation in order to properly convey project details- Guided clients and end-users in technology decisions based upon their use-cases, budget and needs

Andover, Ma, Us

- Designed custom audiovisual solutions for commercial facilities- Was responsible for generating an accurate bill of materials, signal flow diagrams, specifications and drawing packages- Created standards and templates for anchor clients to aid in efficiency and accuracy of creating drawings- Surveyed new and completed sites and reported my findings- Worked to advance the AV group and creating new innovative designs- Responded to RFIs from bidders and reviewed submittals from contractors- Generated appropriate AutoCAD and Revit drawings

Albany, New York, Us

- Designed, implemented and commissioned custom audiovisual solutions for commercial facilities, including integrated conference rooms- Succeeded at developing positive relationships with clients, suppliers, and manufacturer reps- Introduced and championed new business and service opportunities- Was responsible for generating an accurate bill of materials, system designs and labor estimates- Operated in harmony with sales team, installation staff and programmer to ensure an accurate interpretation of the clients’ vision and support a successful project- Managed projects and personnel, generated appropriate AutoCAD drawings and maintained relevant supporting documentation to convey important project information and details- Expert in using tools, software and test equipment for design, troubleshooting, cable termination, and system commissioning- Assisted in developing, implementing, maintaining, and improving proper company engineering and installation practices

-Set up and Operation of audio systems for live performances

-Assisted in setup and operation of performance systems, including lighting and sound, in a multi- venue performing arts center

-Performed routine maintenance of trucks, stage-mobiles, generators and sound equipment-Operation of audio equipment in support of mobile stages-Designed and implemented input/output connectivity plates for audio racks for quicker set-up

Installation of theatrical and audiovisual systems and components.

Master Of Business Administration - Mba, Entrepreneurship/Entrepreneurial Studies

Certificate, Customer-Focused Product And Service Design

Ms, Electrical Engineering, Signal Processing And Communication Systems

Bs, Electrical Engineering

Education record