Marcha Seven Email & Phone Number

Aurora, Colorado, United States

• Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay• Audit and balance reports from the day shifts• Schedule guest wake-up calls and reservations for the following day• Verify that all EOD work has been performed by other departments• Respond to guest inquiries, concerns and complaints as needed• Answer phones and place reservations• Run EOD computer functions so they are complete by the end of the shift• Prepare guest bills for next-day checkouts and process reservation cards• Balance cash drawers and record receipts• Facilitate the deposit of guests' valuables in hotel safe

Aurora, Colorado, United States

• Supports team manager and performs management duties when manager is absent or out of office• Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising management on ordering where necessary• Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks• Assists management with hiring processes and new team member training• Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance• Communicates deadlines and goals to team members• Conducts team meetings to update members on best practices and continuing expectations