Senior Shop Manager
CurrentIn my role, I oversee the daily operations of the shop and ensure its overall quality. Taking care of the day-to-day operations of our store, coordinate staff, and ensure our customers have excellent shopping experiences.My responsibilities include but are not limited to, driving sales, training of staff, addressing employee disputes, questions, and concerns, enforcing company policies, ensuring compliance with safety & financial regulations, and managing the financial aspect such as… Show more In my role, I oversee the daily operations of the shop and ensure its overall quality. Taking care of the day-to-day operations of our store, coordinate staff, and ensure our customers have excellent shopping experiences.My responsibilities include but are not limited to, driving sales, training of staff, addressing employee disputes, questions, and concerns, enforcing company policies, ensuring compliance with safety & financial regulations, and managing the financial aspect such as daily revenue. Daily operations include ensuring the shop is adequately stocked, clean, and visually appealing. Ordering, recording, and managing inventory. Motivating employees to reach sales goals and provide excellent customer service.With my verbal communication skills, numerical skills, and excellent IT skills I provide detailed reports on buying trends & customer needs. Together with my operational manager we analyze the data and use my resourcefulness, commercial awareness, and organizational skills to create business strategies to attract new customers, expand store traffic, and enhance profitability. Show less