Marc Edwards Email & Phone Number

Reno, Nv, Us

Golden, Co, Us

Design , procurement, implementation, and ongoing support to both IT & OT network. Areas of responsibility include LAN, WAN, WLAN, Internet, Firewall, Virtualization (Hyper-V and VMWare) , NAS, VPN, Server, and Windows engineering/administration (both on premis AD + Azure EntraID). Mentorship to peers in my areas of expertise.• Improving application uptimes by moving OT and IT on-premises servers to co-location facility• Improving application performance by consolidating 100 virtual machines running on 12 end of life servers to 4 new systems that also provide head room for growth.• Successfully transitioned company from legacy on-premises remote access VPN to highly scalable cloud based zero trust network access (ZTNA) platform.• Introduced vendor agnostic approach that tangibly reduces costs and contributes to the division’s overall profitability.

Atlanta, Georgia, Us

Design and configuration via network as code servicing Facebook Reality Labs. Equipment qualification for a multi vendor environment. Work in development servers writing original Python code , editing existing , and performing debugging to code as needed for central Infrastructure policy enforcement, automated device configuration, and audited central change control management. Assisting with IP address allocation and management. Architectural design and low level device configurations for next generation builds using a VXLAN EVPN delivery.

Fremont, Ca, Us

Sr. Staff Network Engineer–Global Unified Communications-Seagate (12/2017–05/2019)Assisting in Data Center consolidation efforts by intake and architectural redesign of Cisco Unified Communications (UC) on Cisco Unified Compute Servers (UCS) (Storage, Network, and Application level design/configuration) supporting 20,000 UC endpoints world wide. Establishing a global dial plan using SIP URI, e.164, and Intercluster Lookup services for dynamic least cost call routing. Re-architecture and deployment for network traffic enhancing Quality of Service (QoS) end to end. Upgrading global corporation to Cisco webex teams. Architecture of Webex Control Hub for SSO via AD, G-Suite Calendar Integration, and webex room kits via on premise CUCM audio. Deployment and support to Cisco Cloud Connected Audio solution in co-location facility as well as re-architecture, design, configuration, deployment and support to ATT SIP integration. Sr. Staff Network Engineer–Global Network Operations-Seagate (8/2014–12/2017)Engineering lead for the merger, acquisition, divestiture activity globally. Architectural, design, deployment, and support of acquisition site integrations. Identified as built for hardware, IP addressing, and routing. Using the as built information for architecture, design, Bill of Materials (BoM) generation, deployment, and support for facility integrations, expansions in corporate environments, greenfield data centers, and the factories. Lead next generation networking efforts using automation and central policy control. Participated in detailed RFI/customer proof of concepts with leading SD-WAN solutions. • Awarded the FY ‘15’ & FY ‘17’ Key Contributor bonus• Certificate of Excellence for contributions to IPAM solution

San Jose, Ca, Us

Working high growth territory segment seeding top technology start-ups. Technicalsales lead architecting on premises and colocation solutions including compute, storage,collaboration, security, and networking. Clients included leading San Francisco mobileapplication startups, Silicon Valley next generation storage, big data, security, and cloudsolutions providers.• Fiscal Year 2014 Systems Engineer of the Year• Led team and region in data center Nexus 9000 sales post product launch.

Santa Cruz, Ca, Us

Local subject matter expert for network, network security, and data center communications tothe company. Supporting and ensuring reliable delivery for switching, routing to any networkattached (wired and wireless) device in the global corporate network.• Transitioned global engineering environment to cloud SIP provider• Spot bonus award for exampling original design, excellent planning, and co-ordinationto global network projects.

Reno, Nevada, Us

Responsible to configure, deploy, and support District Cisco Internetworks. Lead role in LAN,WAN, and VoIP administration. Original implementation and ongoing support to Internetworkmonitoring system with Nagios and SNMP calls decreasing technical support response timesand increasing customer satisfaction.

Self owned and operated corporation providing business-to-business technology services.Working on mid size projects serving a variety of industries and government agencies. Notable commercial customers included Micro-Matic USA (www.micromatic.com), Internetwork Expert (www.ine.com), and Squaw Valley Lodge (www.squawvalleylodge.com). Lead large-scale client system rollouts for the University of Nevada, Reno and Reno Veterans Association.• Profitable services company first year of operation

Provide phone (help desk) and on-site support for Booth Creek managed retail outlets,Northstar-at-Tahoe point of sale systems, resort management personal computers, networkinfrastructure, systems software, and telecommunications equipment. Monitor data centerservers, network switches, Avaya PBX system and CallExpress voice mail systems. Provide2nd level support to IT support specialists located at other winter resorts operated by BoothCreek Ski Holdings. Provide on-site support to Booth Creek Ski Holdings corporate financial,commercial development, mountain planning, and marketing departments. Job duties includeplanning, procurement, set-up, and support of Booth Creek Ski Holdings IT operations(including desktop personal computers, point of sale systems, peripherals, networkinfrastructure, LED message boards, cell phones, PDA’s, smart phones, credit card terminals,PBX, VOIP, and analog phone lines).• Reduced systems transaction delay at ticketing, rentals, food, and beverages.

Reno, Nevada, Us

Provide front line hardware/software support to the 3,500 client desktop PC’s and peripheralsconnected to the Washoe County network. Duties included help desk and on-site support forthe 34 county departments. Network administration duties included: add/edit/removal of useraccounts, network share permissions/restrictions through AD and Group Policy, creation &troubleshooting of MS Exchange Server accounts. Process & close out approximately 20-40trouble tickets daily.• Solved 90% of trouble tickets without escalation.

Reno, Nevada, Us