Michael Marchese Email & Phone Number

United States

Kings Park, New York, United States

In this role, I orchestrate all aspects of residential construction projects throughout Long Island, New York with core accountability for client relations, sales, project estimating, team leadership, and workflow management.Supervising all projects, I delegate responsibilities to qualified staff and provide hands-on assistance as needed. I also serve as the primary liaison between various stakeholders including homeowner clients, internal staff, and subcontractors.• Participate in sales consultations with prospective clients and formulate estimates to help the business win new projects• Guarantee client satisfaction by maintaining close communication during all stages of the project lifecycle • Problem-solve a myriad of issues to ensure adherence with strict project timelines and budgetary parameters

Woodbury, New York, United States

In 2018, I earned a promotion to Operations Manager. Reporting directly to the VP of AriZona Iced Tea, I managed the daily operations of multiple warehouses based in Woodbury (Global HQ), the Bronx, and Brooklyn, New York. This position entailed supervising a cross-functional team of eight Brand Managers, two Telesales Reps, three Warehouse Managers, and 50 Drivers in addition to co-managing the company’s Florida-based trucking operations (100 trucks).• Drove sales by strategically assigning stores to Brand Managers, analyzing sales data, and diligently managing performance• Recruited, hired, on-boarded, and trained staff in all aspects of customer service and sales• Optimized productivity by defining team workflows and efficiently routing and dispatching all trucks • Collaborated with the board of directors to define the company’s values and strategies to achieve short and long-term goals• Assisted in drafting the company’s foundational handbook and implemented policies and standard operating procedures• HR responsibilities included scheduling, disciplinary action, terminations, serving on the OSHA team, handling workers compensation, managing insurances, and supporting accident investigations• Oversaw a high-volume product inventory, performed quality control, and was entrusted with managing the money room

Woodbury, New York, United States

As Branch Sales Manager, I oversaw all sales distribution across Nassau and Suffolk counties and led a team comprised of three District Sales Managers, 17 Sales Representatives, four Merchandisers, a Supermarket Manager, and 10 Drivers.• Drove branch profitability, managed all sales activities, developed a deep customer base, and cultivated the company’s highest customer satisfaction ratings• Sold ~1 million cases in my first year as BSM, boosting YOY branch sales by 12%• Led sales planning, development, and account management initiatives to grow existing accounts and establish new ones• Identified, trained, and developed multiple team members to promotions, including my replacement in January 2018• Hand-selected by company leadership to deliver offsite training to Sales Managers and Sales Representatives in Texas• Established and developed strong customer relationships through multiple targeted outreach campaigns and initiatives• Conducted extensive market research and reported on competitors

Woodbury, New York

This was a very hands-on sales leadership role that involved managing seven Sales Representatives and three Merchandisers representing a portfolio of beverages including AriZona, Arnold Palmer Hard, Crazy Stallion, Mississippi Mud, VOSS, Fiji Water, and Welch’s Juice.• Consistently surpassed monthly quota by 10%+, immediately turning around a severely underperforming district• Established the company’s first-ever sales and delivery route for the East End of Long Island to support aggressive eastward expansion beyond central Suffolk County• Successfully penetrated new markets by investigating competitor products, services, and trends• Tracked and analyzed weekly sales reports, implemented corrective action plans, and streamlined sales operations• Maintained an active presence in the field, regularly visiting clients to negotiate prices and increase product presence• Negotiated beneficial long-term contract renewals with franchise owners and sales affiliates• Collaborated with clients and management teams to form strategic relationships and resolve unique business problems

Woodbury, New York

During my time as a Sales Representative, I captured explosive 25% YOY route growth within my first full year in the role. I was also entrusted by district leadership to revive three under-performing routes and successfully achieved this mandate by opening 30 new accounts.

Farmingdale, New York, United States

I performed door-to-door sales of Red Bull products, engaging with retailers and convenience stores throughout Nassau County.