Marchilene Harlee Email & Phone Number

Responsible for managing Medium to Enterprise Accounts in Sales consultation, design, support, and management of customer activity involving but not limited to the entire AVAYA voice, call center, messaging and data solutions products and services throughout theUnited States with primary focus in the mid Florida region.

Responsible for managing and maintaining IT infrastructure and services, on existing and new accounts. Certified in selling Data Software and Hardware solutions from HP, EMC, APC, IBM, Microsoft, Cisco and Novell. Specialize in IT Services, Hardware and Software implementation. Work with customers to upgrade and maintain the correct solution for their IT environment.

Establish, maintain, and develop business with customers and potential customers in the assigned region to enhance the potential for meeting the objectives of maximum profitability and growth through effective sales and services.Analyzes customer/competition situations, customer’s business issues and interests, and generate a strategy that will achieve business objectives.Develops a Business Plan for area of responsibility that is consistent with short-range and long-range company objectives.Ensure strong, effective market share of the products and services by providing direction and information on the products and related services. Develop and maintain technical competency in all products offered through Avaya, as well as professional services supplied by Avaya directly.