Marc Hoffmann Email & Phone Number

Colorado Springs, Colorado Area

Roles:Responsibilities: Lead solution architecture and design for KP’s marketing, sales, product and benefit systems. Develop solution architecture for enterprise roll-out of business processes and systems that support the sales process for employer groups that are new to KP. Lead business and technical architecture to define the future sales and renewal processes with business and IT leaders. Create solution architecture for integration of sales processes and systems with the upcoming design, development and roll-out of an enterprise membership system. Define and develop improvements to technology strategy and roadmap development methods and tools.

Colorado Springs, Colorado Area

Roles: Principal Solution Architect for Document Management and Utility Systems Responsibilities: Architected and designed enterprise solution to automate completion of health insurance sales process by improving business processes and integrating salesforce.com, Java-based web applications, BPM and ESB technologies. Led cross-functional team from solution ideation to deployment. Led solution architecture and design for enterprise capability to store and manage profile and preference data (address, language, information delivery) for employer groups, individual customers and internal consumers. Project expanded from a production pilot in 2015 to an enterprise-wide solution that supports compliance for key regulations, integrates with all strategic enterprise systems and captures millions of records to better know KP’s customers. Created business case and enterprise solution for improving document generation with self-service authoring and responsive electronic document output for various device and screen sizes. Initiated solution architecture for improved capabilities for individual premium payments. Participated as subject matter expert in architecture review boards.

Rancho Cucamonga, Ca And Colorado Springs, Co

Roles: COO, Sr. Solution Architect, Sr. Project Manager, Chief Methodologist, Sr. Business Architect, Managing PartnerResponsibilities: Led and managed professional consulting services operation that included over 20 business and IT consultants. Consulted with clients on Solution Architecture, BPM, SOA, business process improvement, and technology projects. Led and performed requirements definition, solution design, application development, and system implementation. Developed solution components, such as user interfaces, web services, database and system integrations, and reports. Tested and deployed systems, performed troubleshooting, and resolved issues. Assessed and tuned system performance, and administered technology systems. Created business and implementation strategies, solution architectures and technology roadmaps. Improved processes and developed business cases and cost justifications with executive, business and IT stakeholders. Managed operational and business goals, recruiting and hiring, and business and team development. Trained and mentored clients and staff, and influenced vendor software direction through beta and early design programs. Assessed and managed engagement and project performance, conducted technical pre-sales efforts, created solution proposals, and negotiated project contracts.

Irvine, Ca

Roles: Director of Operations (Professional Services), Sr. Architect, Sr. Project Manager, Sr. Business AnalystResponsibilities: Led and managed SYSCOM’s West Coast Operation of professional services consultants and staff. Responsible for setting and managing the operation’s goals, including financial and business development goals, as well as establishing and maintaining strategic relationships with IBM product sales and development laboratories. In addition to operations management responsibilities, actively consulted with clients on implementation projects from requirements definition to system design and implementation. Acted as Senior Architect, Senior Business Analyst, and Senior Project Manager and Project Executive. Conducted client and internal training, and designed and developed demonstration and proof-of-concept projects.

San Jose, Ca

Roles: Practice Manager, Sr. Solution Architect, Sr. Business AnalystResponsibilities: Developed and managed start-up workflow consulting practice within SYSCOM. Provided consulting services to Fortune 1000 clients, including As-Is and To-Be process modeling, benefit and ROI assessments, requirements interviews and definitions, system design, development, testing, training, capacity planning, performance analysis, mentoring, and project management. Hired and trained consulting team, which formed the workflow practice for SYSCOM’s West Coast Operation. Supported sales and marketing efforts through proposal creation, statement of work negotiations, demonstrations, and lecturing and participation at industry tradeshows. Attended several product update classes, and provided knowledge transfer and mentoring to team.

Raleigh, Nc And San Jose, Ca

Roles: Member of IBM Workflow Competency Center, Technical Sales Specialist, Software Sales Consultant, Technical Implementation SpecialistResponsibilities: Provided technical support to IBM product sales specialists. Consulted with client executives on project benefits, cost justification and return-on-investments. Developed system architectures and project plans with project managers. Provided on-site technical assistance for product installation, prototyping, application development, deployment, and problem resolution. Created and delivered technical information for scheduled education, seminars, executive briefings and technical manuals.

Boulder, Co And Dallas, Tx

Roles: Technical and Marketing Support for North America, Technical Sales SpecialistResponsibilities: Managed and performed marketing, sales and technical support activities in North America. Developed marketing initiatives and marketing materials including product information, advertisements and direct mailings. Organized and participated in customer events. Designed and implemented pilot systems. Provided customer and corporate training.

Böblingen, Germany

Roles: DeveloperResponsibilities: Responsible for developing major components of IBM software using C programming language, including the design and implementation of network-based, multi-user components.