Originally trained in electronics design, manufacture and repair I made the relatively natural progression into IT and a multifaceted career encompassing hardware installation and support, software and web development, customer management, incident management, staff management, process and procedure definition as well as system design and implementation. A proven leader and mentor with excellent communication and problem solving skills who takes pride in producing quality outcomes through professional training and robust technical expertise. Able to identify strengths and weaknesses and to implement changes accordingly. I continually seek to leverage any technology in order to work smarter, increase accuracy, improve workflow and gain business advantage.I seek a role where my skills and experience will boost company growth, profitability and success, where I receive the support necessary to lead and mentor others not only towards achieving the highest customer satisfaction but also their own job satisfaction through professional growth, development and support.
Listed skills include Integration, It Service Management, It Management, Itil, and 26 others.