Development of an engagement strategy using "Pulse" surveys for 27 countries, to translate insights into effective action plans, identifying strengths and areas for improvement.Design of well-being programs, including mental health first aid, to promote a positive work environment.Elaboration and implementation of a People Analytics dashboard focused on diversity metrics and ESG reporting.

Development of the HR strategy for Brazil, Argentina, Colombia, Peru, Chile, and Mexico, overseeing 4 corporate offices and 44 hotels.Role as a Case Manager for Compliance Alerts and the Integrity Line, leading investigations into issues of moral and sexual harassment.Development of the Leadership Development Program and other training initiatives for acquiring critical skills.Management of the Talent Management Program, redesigning performance evaluation processes and the recovery plan for low performance.

Management of the organizational climate survey and action plan, resulting in a remarkable 22% increase in the Great Place to Work (GPTW) Index in just six months.Leadership in Talent Management encompassing the enhancement of the performance evaluation system based on goals and skills.Redesign of the Talent Acquisition strategy by implementing innovative tools such as assessment centers and Recruitment Certification for recruiters.Structuring of a local corporate university, including the redesign of the onboarding process, the implementation of an online learning platform, with a significant increase of 2,000 training hours.

Direction of the People & Culture division at HAYS Brazil and oversaw operations in Latin America (Chile, Colombia, and Mexico).Increase in the employee engagement index from 78% to 98%.Launch of the Y Career Plan and promotion criteria.Reorganization of the onboarding program.Deployment of the online learning platform (Mindflash).

Direction of a team of 14 direct reports.Structuring and launching the corporate university.Reorganization of the competency model.Design and management of training and internship programs.Management of the annual budget.Review of the employee engagement survey and committees.

Coordination of 76 HR analysts spread across several cities in Brazil.Overseeing the performance evaluation of 9000 employees.Conducting training courses, particularly on situational leadership.Supervision of the intern training program.Management of talent assessment and succession planning.Creation of a guide titled "How to Develop Skills in the Workplace."

Facilitating training courses focused on methodologies such as PDCA, 5 S and Lean Six Sigma.Creation of comprehensive competency profiles, outlining the key skills and attributes required for various roles within the organization.

Leading international project teams across South America. Managing client relationships, developing complex and customized projects towards strategic human resources management.Certified Assessor in the PDI-Ninth House model assessing and developing leaders and individual contributors.Designing and implementing tailored training programs for executives, managers, and professionals.The list of main clients included: KPMG, Ericsson, Bayer, Novartis, Sonangol, Bunge, Avon Cosmetics, SulAmerica Insurance, Phillips, Walmart, and others.