Head Of Design Operations
Drove organizational effectiveness through process, practice and tools that empowered leaders and associates to create breakthrough experiences for all Capital One customers.
Mar 2021 - Aug 2023
AeroLeads people directory · profile
Marcia Mitchell Email & Phone Number
Experience Design Innovation | Organizational Change Strategies | Operational Excellence
1 work email found
@capitalone.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 86%
Role
Experience Design Innovation | Organizational Change Strategies | Operational Excellence
Location
Washington Dc-Baltimore Area, United States
Who is Marcia Mitchell? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Marcia Mitchell is listed as Experience Design Innovation | Organizational Change Strategies | Operational Excellence based in Washington Dc-Baltimore Area, United States. AeroLeads shows a work email signal at capitalone.com and a matched LinkedIn profile for Marcia Mitchell.
Marcia Mitchell previously worked as Head of Design Operations at Capital One and Change Experience Director at Capital One. Marcia Mitchell holds Bachelor Of Arts - Ba, English, Classical Archaeology from Dickinson College.
Company email context
Email format at capitalone.com
This section adds company-level context without repeating Marcia Mitchell's masked contact details.
{first}.{last}@capitalone.com
86% confidence
AeroLeads found 1 current-domain work email signal for Marcia Mitchell. Compare company email patterns before reaching out.
Profile bio
About Marcia Mitchell
Accomplished change experience leader and expert architect of end-to-end customer and associate strategies for large-scale, transformational change. A visionary leader who drives operational excellence and empowers teams to create breakthrough experiences for customers. Proven track record of delivery successful organizational transformations and driving customer engagement, retention, and loyalty. Adept at building strategic partnerships and leading high-performing teams to achieve business objectives. Skilled in change management, communications and continuous process improvement.
Listed skills include Business Analysis, Strategy, Program Management, Change Management, and 13 others.
4 roles
Marcia Mitchell work experience
A career timeline built from the work history available for this profile.
Change Experience Director
Developed innovative change strategies that fast tracked the adoption of organizational, technological and operational change within Capital One's Commercial Bank. Led a team of change management, communications and learning experts to drive behavior change for the organization’s top priorities and deliver on the organization’s mission critical objectives.
Apr 2015 - Mar 2021
Customer Experience Leader
Developed the customer experience strategy for Capital One Bank's retail branch network (over 950 branches) and lead customer experience and cross-functional teams to deliver over 50 initiatives that significantly enhanced customer engagement with Capital One products and services.
Feb 2010 - Apr 2015
Change Management Leader
Built cross-functional, award-winning Change Team to execute a standard branch sales and service experience model across a diverse set of purchased banks. Developed best-in-class change management practices, including custom industry-based methodology, model Change Champion network, first formal Bank associate rewards and recognition program - drove high associate engagement during bank integrations and beyond.
Oct 2008 - Feb 2010
1 education record
Marcia Mitchell education
FAQ
Frequently asked questions about Marcia Mitchell
Quick answers generated from the profile data available on this page.
What is Marcia Mitchell's role at their current company?
Marcia Mitchell is listed as Experience Design Innovation | Organizational Change Strategies | Operational Excellence.
What is Marcia Mitchell's email address?
AeroLeads has found 1 work email signal at @capitalone.com for Marcia Mitchell.
Where is Marcia Mitchell based?
Marcia Mitchell is based in Washington Dc-Baltimore Area, United States.
What companies has Marcia Mitchell worked for?
Marcia Mitchell has worked for Capital One.
How can I contact Marcia Mitchell?
You can use AeroLeads to view verified contact signals for Marcia Mitchell, including work email, phone, and LinkedIn data when available.
What schools did Marcia Mitchell attend?
Marcia Mitchell holds Bachelor Of Arts - Ba, English, Classical Archaeology from Dickinson College.
What skills is Marcia Mitchell known for?
Marcia Mitchell is listed with skills including Business Analysis, Strategy, Program Management, Change Management, Vendor Management, Leadership, Project Management, and Banking.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Marcia Mitchell you were looking for.
View similar profiles
