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Experienced Senior Sales Operations Analyst with a demonstrated history of working with maintaining data integrity in pharmaceutical, printing & packaging, computer and network security industry. Professional Skill Set:Salesforce.com, Demand Tools, HQ Proof, Project Management, Sales Operations Management, Customer Service, Front End System Data Support, Data Management, Microsoft Excel, Word & Power Point, Visio.
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Sales Operations SpecialistSecureworks Feb 2023 - PresentAtlanta, Ga, Us -
Sales Operations Supervisor-Data OperationsSecureworks Sep 2021 - Feb 2024Atlanta, Ga, Us -
Sales Operations Advisor-Data OperationsSecureworks Jan 2017 - Sep 2021Atlanta, Ga, Us-Manage global sales data, involving collecting, preparing and importing of data into CRM system for Sales and Marketing efforts -Responsible for supporting Global Sales Organization Support sales teams.-Work with team to identify data integrity issues.-Territory Alignment and development.-Perform mass updates to database.-Document processes and procedures. (Become fully involved in the S&OP process and help establish the appropriate data collection and reporting).-Evaluate and communicate departmental strategy to IT and business staff.-Work closely with internal customers to translate and refine business requirements to create and enhance sales tools and processes.-Perform regular audits of data to ensure accuracy of reports/metrics.-Support the development and testing of new and existing systems to ensure implementations of new or improved functionality provide the desired results with accurate data.-Support business projects that require an understanding of the systems-Resolve conflicting end-user requirements.-Additional responsibilities supporting the Sales and Operations teams as business needs arise-Coach staff and provide technical support on the system. -
Sales Operations Senior Analyst-Data OperationsSecureworks 2015 - Jan 2017Atlanta, Ga, Us- Convert prospect data into a useful common format.- Cleanse incoming prospect data of duplicates and invalid data as needed.- Perform regular scans on CRM data and ensure data quality is maintained.- Work with team to identify data integrity issues. - Support sales teams, marketing and other teams with data requests and creating target reports.- Leverage data subscription services and research data elements.- On an ongoing basis, analyzes, develops, and documents business requirements and translates those requirements into data processes to solve business issues or needs. - Provide coaching and training to end users in the use of business intelligence tools to enhance business decision-making capability. -
Project ManagerRengo Design (Usa) 2011 - Sep 2013-Managed design projects from start to ending, this includes liaising both Walmart’s team and vendors.-Participated in kick off meetings to understand Walmart’s packaging requirements for every project and dispersed information to all levels of Rengo organization.-Represented Walmart’s requirements to Rengo Design’s team of designers and external vendors.-First line of contact for Walmart’s vendors in regards to product design and packaging.-Educated vendors on Walmart’s process and procedure about their packaging requirements.-Bridge gaps between Walmart and vendor’s needs by suggesting creative solutions to packaging design, photography, & printing.-Provided quality control at all stages of the design process. This includes verbiage proofing, color management, art / photo quality and printing.
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Sales Operations Analyst- DataPfizer 2004 - 2011New York, New York, Us-Liaised between Business Technology and Sales Division to ensure Sales Division technology solutions were implemented, running smoothly and are in compliance.-Liaised with distributor to ensure ease and accuracy of data entry.-Ensured the data input were running smoothly by maintaining sales and customer’s alignment-sales structure, sales targets, sales allocation of new customers, and reallocation of sales to right customers and ensured proper updating of group sales information.-Took corrective actions to maintain integrity of data profiles. -Verified the accuracy of data inputs from internal and external parties e.g distributors.-Reported trends or problems to sales management along with recommendations for corrective action.-Project managed and delivered sales system hardware or computer equipment, which includes determining the needs of the sales division, upgrading, timely replacement and repairs of the computer equipment.-Responded to Sales Teams queries and request. -Educated the Sales division on proper sales data entry to maintain accuracy of reporting and ease sales decision-making.
Marcia E.Carter Skills
Marcia E.Carter Education Details
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University MalayaTeaching English As A Second Or Foreign Language/Esl Language Instructor -
University Putra MalaysiaCorporate Communications
Frequently Asked Questions about Marcia E.Carter
What company does Marcia E.Carter work for?
Marcia E.Carter works for Secureworks
What is Marcia E.Carter's role at the current company?
Marcia E.Carter's current role is Sales Operations Specialist.
What is Marcia E.Carter's email address?
Marcia E.Carter's email address is ma****@****zer.com
What is Marcia E.Carter's direct phone number?
Marcia E.Carter's direct phone number is +184390*****
What schools did Marcia E.Carter attend?
Marcia E.Carter attended University Malaya, University Putra Malaysia.
What skills is Marcia E.Carter known for?
Marcia E.Carter has skills like Management, Intercultural Communication, Pharmaceutical Industry, Cross Functional Team Leadership, Customer Service, Business Communications, Pharmaceutical Sales, Project Management, Training, Sales Operations, Leadership, Marketing Strategy.
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