Marcia Ritchie Email and Phone Number
Marcia Ritchie personal email
- Valid
I have been teaching, coaching, training , managing and helping others for many years now. Alway providing a high quality service to my clients, patients and students. I can say that problem solving is my forté and customer satisfaction is my number one aim.I have a BA in French and Portuguese Language & Literature. Not to mention 2 years of Business Administration. I am fluent in English, Portuguese, Spanish and French. I am highly motivated, team oriented with a strong interpersonal skills. I am a people person very engaged with my customers' needs My capability to relate to the ones I help, makes me very unique and special. I am an asset to who values to work with someone reliable, mature and efficient.
Copa Health
View- Website:
- copahealth.org
- Employees:
- 412
-
Behavioral Health Specialist Care CoordinatorCopa HealthGoodyear, Az, Us -
Admissions Consultant SupervisorLandmark Recovery Nov 2021 - PresentTennessee, United States* Night Shift Supervisor & Counsulor of a Drugs and Alcohol Rehab Center. * First Responder for night emergency patients looking for rehab and support families to deal with addiction. * Qualifies leads by gathering clinical and insurance data to ensure appropriateness. * Verifies insurance benefits and completes net pricing information to present to patients. * Works aggressively to save lives and help patients to make the decision of a life changing on get into a 30 days rehab. * Communicates all admission information to appropriate staff Works with Administrator and, as appropriate, Director of Business Development to generate quarterly Strategic Marketing Plan for the facility. * Tracks all leads and pre-admission information in CRM tool Compiles marketing and admissions data in accordance with facility reporting guidelines. * All other duties as assigned by the VP. -
Admissions ConsultantLandmark Recovery Dec 2017 - Aug 2023Scottsdale, AzThe Admissions Consultant is the first contact with a patient that is seeking to start a new life.Main duties are to asses, plan and implement care strategies that are individualized by patient and directed toward the most appropriate level of care. Engage family members with treatment decisions and provide transportation when needed. Answer all questions about Landmark's program Overcoming objections from patients that refuse treatment. Connect patients and family to appropriate resources to help them in their journey for drug and alcohol treatment. Convert the prospect to admission as quickly and efficiently as possible. -
Licensed RealtorBerkshire Hathaway Homeservices Arizona Properties Nov 2018 - Sep 2022Goodyear, ArizonaHelping you to make an Intelligent buying decision to make your Home buying dream come true. -
Communication Specialist ExecutiveMedaire Aug 2017 - Dec 2017Phoenix, Arizona Area* Responsible for maintaining strict confidentiality of all information. * Action incoming faxes, emails and correspondence pertaining to active and/or closed cases. * Maintain open communication channels with team members, clients and other MedAire and International SOS center employees when dealing with case management. * Schedule and confirm arrangements for customers in a seamless process, ensuring that costs are verified, guarantee issued, and that the client is aware of all details of the scheduled arrangements. * Answer incoming calls for new and existing cases within the required timeframe, establishes customer's needs through questioning. * Demonstrate a "can do" and professional attitude when servicing customers, clients with the objective of exceeding expectations with the service provided. * Demonstrate a "can do" and professional attitude when working with fellow associate -
Teacher & Corporate Language CoachEnel - Little England - Wow Factorbr Mar 2014 - Aug 2017In Company Work: Enel Brasil, Ampla, Enel Green Power, Globo, Othon & Petrobrás*Taught English and Portuguese for Executives In Company and On line. *Trained Power Point Presentations, and Public Speech*Improved students conversation awareness by incorporating principles and values from different cultures. *Increased Student morale and self-steam throughout personal enhancement, goal setting, action plan and strategy combined to the language learning and culture adaption.* Co-Owner of Wow Factor , raised company's revenue by administrating online classes -
Language School CoordinatorYes! English And Spanish Language School Aug 2012 - Feb 2014Rio De Janeiro Area, Brazil* Hired, Trained new teachers, coordinate standardization of assessments * Managed Payroll and teacher's attendance report plus check all the 1200 students attendance reports*Ensured students progress reaching program deadlines*Organized all events and maintained teachers and students motivated
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Bilingual Quality Assurance Service & Salles Training SpecialistDish Network Feb 2011 - Jun 2012Queens, New York*Responsible for all of the tech and sales regarding Dish Network products at the International Department. *Aligned concepts and ideas between languages being sensitive to the cultures *Answered promptly customer inquiries in English, Portuguese, Spanish and French when needed*Handled escalated customer complaints providing technical support.* Up Sale and Multitask -
Car Sales Rep. - New & UsedHyundai Motor America Jul 2003 - Aug 2008Las Vegas, Nevada - Usa*Negotiated and close sales, and assisted colleagues closing deals. *Demonstrated and test drove products always comparing with the competition, up selling. *Advised clients on market conditions, prices, loans and legal requirement matters. *Compiled lists of prospective customers to generate business. *Top Producer of New Hyundai Cars on 2005. * Trained new-hires, maintained customer network database for prospecting new business. -
Mortgage Loan OfficerMayflower Mortgages Nov 2006 - Jun 2008Las Vegas, Nevada AreaReview loan agreements to ensure that they are complete and accurate. Aid underwriters in resolving mortgage application problems. Work with clients to identify their financial goals and to find ways of reaching them. Submit applications to credit analysts for verification and recommendation. Handled customer complaints and take appropriate action to resolve them. Analyzed applicant's credit histories, financial statements. Follow and organize schedule , prepare meetings, use of PowerPoint for presentations, and Excel, Word, plus Mac Tools.
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General Manager Assistant / Head ServerTeatro Zinzanni Aug 1999 - Feb 2002San Francisco Bay Area*Executed daily office operations including rehearsal.*Arranged, organized events/engagements, ran errands, managed appointments/calendar .*Assisted VIP customers request and follow up on customer interactions*Prepared orders, forms, track requests record details of actions taken by the GM. *Communicated and coordinate with internal departments. *Started as Fine Dining Server in 2000 and Awarded as Queen of wine and beverage Top Sales 2 yrs in a row. -
Ticket AgentViacao Aerea Sao Paulo S.A. - Vasp Feb 1996 - Apr 1999Rio De Janeiro Area, Brazil* Created Reservations and assisted customers and all aspects of the ticketing process * Assisted customer the building trip route , Selling, printing, issuing and reissue tickets. * Managing the check-in process and ensuring customers' correct documentation,* Properly tagged baggages and performed lifting tasks that involve transferring baggages* Knowledge of internal programs like Sabre to create routes.
Marcia Ritchie Skills
Marcia Ritchie Education Details
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Universidade Federal Do Rio De JaneiroPortuguese And French Literature -
Incomplete -
Englsih, Accounting And Real State -
Arizona School Of Realstate And Business - AsrebReal Estate
Frequently Asked Questions about Marcia Ritchie
What company does Marcia Ritchie work for?
Marcia Ritchie works for Copa Health
What is Marcia Ritchie's role at the current company?
Marcia Ritchie's current role is Behavioral Health Specialist Care Coordinator.
What is Marcia Ritchie's email address?
Marcia Ritchie's email address is kd****@****ail.com
What schools did Marcia Ritchie attend?
Marcia Ritchie attended Universidade Federal Do Rio De Janeiro, Universidade Federal Rural Do Rio De Janeiro, City College Of San Francisco, Arizona School Of Realstate And Business - Asreb.
What are some of Marcia Ritchie's interests?
Marcia Ritchie has interest in Usa, Viação São Paulo, Waitress, Arts And Culture, Out/04, Food Server, Venitian, Brasil 1997, Manhattan, Manhatan.
What skills is Marcia Ritchie known for?
Marcia Ritchie has skills like English, Portuguese, Social Media, Public Speaking, Writing, Foreign Languages, Sales Management, Public Relations, Teaching English As A Second Language, Training And Development, Quality Management, Staff Training.
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