Marcia Smith Email & Phone Number

Fort Lauderdale, Fl, Us

Fort Lauderdale, Florida, Us

Fort Lauderdale, Florida, Us

PMAA is an an Executive IT & Engineering Staffing & Search Firm headquartered in Fort Lauderdale, FL and we’ve been in business for over 50 years. Every candidate we represent has been thoroughly vetted through PMAA’s Proven Vetting Process which consists of a technical interview, a personality interview, and we check a minimum of two previous supervisory references, all before a candidate would ever be submitted to a client. What you will find is that all the candidates we represent are going to be a technical fit, it really just comes down to personality.

City Of London, England, Gb

London, England, Gb

Coral Gables, Fl, Us

Consultative Executive that is able to create and deploy successful solutions to build revenue, margin, and brand awareness for clients. Proven expertise in business development, client relations, candidate profiling, budgeting, P&L analysis, and strategic organizational planning. Liaison with top performers, managers, and executives to facilitate their increased awareness of the importance of performance, management style, and interpersonal skills in improving corporate profitability, culture and organizational development. Recognized for guiding individuals and teams through times of significant change, including acquisition and outsourcing initiatives.

Chicago, Illinois, Us

STAFF MANAGEMENT│SMX, a TrueBlue company 1999 – 2017Chicago, ILGlobal Vice President, Implementation and Strategy 2008 – 2017 Ignited growth across best-in-class delivery platform by overseeing all operational aspects across multiple sites while driving “best practices” implementation throughout the network of locations. Metrics-driven for client deliverables, executed innovative service strategies and initiative to expand the growth and attraction of the customer experience in each location.● Proven Leader: Led a direct 75 member team consisting of Managers and Directors across six (6) divisions including Client Operations Management, Training and Development, Talent Acquisition, Marketing/Media and Professional Placement throughout the United States and Canada. In charge of overseeing 10,000 indirect employees under my direction.● Results-Focused: Grew organization in revenue growth from $19M to $1B during tenure. Piloted the strategy and execution of Staff Management’s new “Retained and Contingent Search Divisions” resulting in a 200% growth in revenue within two (2) years. Reduced operating expenses by 61% through the restructuring and alignment of internal human capital and delivery, instituting standard operating procedures (SOPs) across two (2) divisions and creating centralized service roles resulting in a 98% customer service rating.● Champion of Change: Revitalized new account implementation processes to reduce clients’ risk of change and to speed the rate of program goal achievement.● Innovative: Pioneered the company’s Innovation Program and spearheaded the internal SWOT (Strength, Weaknesses, Opportunities and Threats) analysis process resulting in optimal service delivery.

Chicago, Illinois, Us

Ignited growth across best-in-class delivery platform by overseeing all operational aspects across multiple sites while driving “best practices” implementation throughout the network of locations. Metrics-driven for client deliverables, executed innovative service strategies and initiative to expand the growth and attraction of the customer experience in each location.• Strategic: Achieved 36% reduction in implementation costs by managing expenses, project timelines and allocation of resources.• Creative: Established a web-based project tool to measure performance and client deliverables.• Effective Change Agent: Developed workable incumbent transition plan and prepared those affected by change through effective communication.• Client Focused: Instituted an active business partnership through process improvements and cost savings.