Marcia Applegate, Sphr, Acc Email & Phone Number

Satellite Beach, Florida, Us

Foster City, California, Us

Functions as a strategic business partner to the Global Data Officer and Global Product executives with a focus on organizational design/development, change leadership, employee engagement and talent development

San Jose, Ca, Us

Provides consultative support/leadership for Senior Services Sales Executives - Americas on strategic talent management, change initiatives, and people/organizational effectiveness issues.

Mountain View, California, Us

Provides consultative support/leadership for Senior Intuit Executives on strategic talent management, change initiatives, and people/organizational effectiveness issues.Partnered with Sales and Marketing senior leaders in organizational redesign efforts focused on strengthening client relationships to deliver improved business results. The process involved a thorough review of client feedback, strengths and opportunities identification, strategy formulation and implementation with supportive change management strategies and operating mechanisms to evaluate effectiveness. Drove the redesign of the sales compensation plan to align with the new organization strategy and structure. Worked with senior leaders to design/implement strategic talent management plans and succession plans focused on delivering a high performing organization to drive growth and meet future talent needs. Working with senior executives, reviewed organizational strategies and talent to identify gaps and design plans to acquire/move/grow talent. Developed and implemented a 3 year plan with milestones to align organizational strategies with human capital.Conducted OD intervention for Sr. Leader on reorganizational change. Worked with leadership on a strategy to rebuild trust, improve communication and maximize organization effectiveness while meeting employee needs during the transition process.Drove the integration/cultural assimilation process for an acquired business. Identified opportunities and delivered training focused on building leadership cultural.

Mclean, Va, Us

Served as a strategic business partner for Finance Organization and Auto Finance Division with responsibilities to influence senior executives in order to maximize business growth, develop leadership and talent and demonstrate value add through measurable results.Counseled Finance Executive on organizational restructure focused on determining and meeting client expectations and aligning finance support services within business. Effort focused on aligning key talent within business to support newly designed client and finance objectives. Functioned as the lead liaison with performance management group, assisting with the redesign and implementation of talent management systems, including the design of a new competency model. Led a team of consultants to ensure recommended changes were vetted and aligned with business/client expectations to deliver a seamless transition. Success measured by increased employee satisfaction with talent management systems as indicated on All Associate Survey.Designed a comprehensive Learning Agenda to ensure Auto Finance organizational learning needs were aligned with strategic imperatives. Partnered with corporate university and outside vendors to deliver on-site management development courses focused on building leadership skills and competencies. Overall training satisfaction for 2005 was 85% and 90% of training participants felt they increased job effectiveness.

Functioned as an independent Consultant developing O/D programs, offerings included succession planning exercises, organizational strategy planning and competency modeling. Key Client:Nextel Communications Facilitated the development and implementation of a change initiative focused on integrating two call centers for Nextel Sales Support. Primary role was to provide direction and insight into change management strategies for senior leaders tasked with developing the new organization. Developed tools and training to increase management effectiveness. Utilizing diagnostic tools, determined core competencies and areas of development, designed a training package focused on increasing efficiencies in the areas of key success indicators and the accomplishment of business objectives. Effectiveness measured by increased Success Indicators ratings, a feedback measurement designed to gain input from leadership and participants and the accomplishment of business goals.

Chicago, Il, Us

Responsible for identifying and directing assessments to implement organizational development initiatives/directives for corporate customer service, as well as managing and resolving customer service, employee and daily performance issues at Denver International Airport. Managed and led a team of 13 mid level managers and over 200 indirect reports.Designed an assessment to evaluate customer service levels and to determine paths to build relationships, sales and improve service. Based on feedback received, developed learning programs/initiatives to improve personnel performance and customer service. Increased customer service levels by 8 percentage points within one year.Supported the effort to implement a team based organization at Denver International Airport. Facilitated the development of the team charter and the design of the organizational structure and implementation plan. Identified required training to support successful implementation. Delivered training and assisted with the trial implementation. End result was a successful trial period, eliminating organizational silos and increasing employee ownership in the business units as demonstrated by decreased spending and attainment of all budget targets.

Master Of Science, Human Resources And Organizational Development

Bachelor Of Science, Human Resources And Organizational Behavior