I am a PMP certified Software QA Manager with 15 years of experience managing junior to senior QA Engineers (both onshore and offshore) in waterfall, agile, and hybrid environments. When I see an opportunity, I run with it. I've had the privilege to work in various industries including tech, government, utilities, financial, and healthcare. My favorite part about the job is being a leader and seeing the strategic part I play in the bigger picture, exploiting my team's strengths while managing their weaknesses, and keeping the work moving forward. My least favorite part of the job is bottlenecks, but I enjoy removing them even more. Learning opportunities are all around us. We just have to be open enough to receive them.