- Developing new corporate-grade internal websites with the latest technologies offered by Laravel and Angular. - Leveraging both Eloquent (Laravel’s ORM) and MySQL knowledge to provide optimal, maintainable solutions for a variety of database requirements. - Attending and participating in design meetings to understand project requirements and offer developer insight.- Maintaining and upgrading existing production websites to resolve bugs and offer new client-requested features.

- Automated and streamlined processes via PowerShell scripting and VBA.- Created and maintained reports and dashboards aimed at improving overall representative performance.

- Reviewed, graded, and helped improve representatives’ performance with personalized and direct feedback.- Participated in live calibration meetings with native English speakers on a weekly basis.

- Solved customers’ problems accurately and efficiently.