Marcia Leander, Cebs Email & Phone Number

Portland, Me, Us

Portland, Maine, Us

Co-Host for Local Motives. WMPG's long-running mostly-live, always local music show.

Chattanooga, Tn, Us

Talent acquisition at director level to C-Suite for Unum Group; UNUM UK; Starmount. Account management for major business areas. Lead senior team talent acquisition team members in partnerships with: I&D on diversity; HRIS on technology; HR/People Analytics on reporting; Marketing on branding/career site; Supply Management with vendors; Finance with budgeting & expenses; & Audit/Compliance on risk management.• Talent Acquisition COE: Led UK from RPO to COE on time/budget, reduced cost by 30%. Improved quality of hire & candidate experience. Delivered hosted career site & on-demand video interviews. Met 100%+ increase in roles placed year over year. Delivered project that incorporated background checks with 37 UK suppliers/168 contractors. Incorporated Starmount into COE in ‘18. • Officer Talent 2015-2018: 218 officer placements with experience/skill sets to support key business priorities and favorable gender, racial and ethnic diversity. • Digital Transformation: Developed recommendation & obtained funding in August ‘18 to staff 200+ IT roles including delivery of Technology Hub Analysis leading to opening of office in Atlanta office, marketing proposal, SLA's, and reporting. Placed 200+ roles in first 10 months. • Technology: Partnered with HRIS in Workday Recruiting design/testing/training. Led global change management communication in collaboration with Corp Comm and HR Service Delivery with successful go-live ‘17 on time with minimal disruption. Sr. team members led comparison of AI/video interviewing vendors, facilitated leadership selection of HireVue and secured 1st year funding.

Chattanooga, Tn, Us

Responsible for recruitment and selection strategy and operations for Unum Group's US Operations: Unum US, US-based Corporate Staff and Colonial Life.

Chattanooga, Tn, Us

Responsible for recruitment strategy and operations for Unum Group's Unum US and US-based Corporate Staff areas.

Chattanooga, Tn, Us

Dual Role: Responsible for recruitment/selection strategy and operations for Unum US's major business areas of Benefit Operations, Underwriting Operations, Marketing and Products and major office locations of Portland ME and Worcester MA. Maintained responsibility for management of HR vendors providing administrative services.

Chattanooga, Tn, Us

Responsible for HR Service Delivery & Operations. Vendor Management: Management of HR vendors providing the administrative services supporting health & welfare plans, pension & 401k plans, and temporary staffing, background checks, employment verification and child care. Vendors included PWC, Fidelity, ADP, Ceridian, Hewitt, Manpower, Kelly Services, Choicepoint, Talx, & Bright Horizons. Responsibilities included RFP management; vendor selection; contract negotiation including scope of services, performance standards, reporting, fees, penalties & incentives, contract length, change control process; and ongoing vendor management including monitoring performance & service delivery, data management , reporting , change control, invoice approval and budget management. Managed post-merger transition from in-house to outsourced administration. Managed annual enrollment processes. HR Shared Services: Developed HR Service Center. Centralized HR administration through combination of outsourced vendors and in-house shared services team. Streamlined processes; leveraged technology; implemented employee self-service in partnership with HRIS leadership; and established service metrics. Team consistently met/exceeded service metrics. Reduced HR administrative headcount by 30+%. Led team of 25.

Chattanooga, Tn, Us

• HR Policy Development/Unum Provident: Responsible for project management of the HR Policy development process for newly merged organization, UnumProvident. (Merger of Unum US and Provident Life and Accident.) • Staffing Manager, Information Technology/Office of Program Management: Responsible for recruitment/selection of IT and business professional for re-engineering effort, “Customer Model.” • Manager of IT Organizational Development/Unum America Systems: Responsible for recruitment, selection, development and retention of IT professionals.

Chattanooga, Tn, Us

Manager of Change Management Communication April 1995-December 1996 Responsible for strategy and delivery of change management communication during implementation phase of company re-engineering effort, “Customer Value Team” (CVT), Developed research-based model to facilitate organizational change through communication. Measured effectiveness of communication through employee survey with positive results. Manager of Advertising and Promotion February 1994 through April 1995 Responsible for development of communication strategies and materials for broker and plan sponsor audience supporting the marketing of long term care, flexible benefits and retirement products. Developed materials that supported business objectives and were persuasive, easy-to-read and visually appealing.

Chattanooga, Tn, Us

Conducted persuasive presentations in group & one-on-one settings with goal being the sale of voluntary insurance products. New England broker-requested enrollment specialist for taxed sheltered annuity (TSA) business (ME, NH, VT Hospital Associations.) National enroller for TSA, LTD, LTC and Life. Held NASD Series 6 & State of Maine Life/Health Agent Licenses.

South Portland, Maine, Us

Responsible for the management of pension/welfare plans and payroll systems covering 500 employees in 50 locations and 200 retirees . Initiated welfare/pension changes resulting in: improved benefits, lower premium, reduced tax liability and increased enrollment. Designed and conducted all benefit communication. Managed small team (5).

Responsible for the development and management of human resources at corporate office and three sales offices. Development of policies, administration of benefit plans, staffing , appraisal and training.Reduced hiring costs by 51% and turnover by 50%. Improved benefit package at no added cost. Designed appraisal tool. Wrote employee handbook & employee benefits communication. Designed/conducted employee attitude survey with 97% response rate. Designed/conducted benefits survey of 67 corporations for East West Corporate Corridor Association with 76% response rate. Managed small team (2).

Ma, Rhetorical Communication Theory

Ba, Communication