Marcia Lima Email & Phone Number

Bethesda, Md, Us

Office Of Eligibility & Support Services

Determine eligibility of county residents for federal programs that assist individuals, families, children, seniors, and people with disabilities needing financial and/or medical assistance and other support services. Working on cases to establish eligibility procedures according to policies. Work with applicants, professional social service and related staffs within the department, in State and Federal agencies, other counties, community social service agencies, and service providers to obtain or verify information, resolve problems, coordinate actions regarding eligibility determinations, or refer people and cases to other service units or agencies.

Rockville

As a Certified Nursing Assistant supporting the School Health Services, I have assisted registered nurses and nurse managers on communication with stakeholders, implementation of prevention programs to address community-wide public health issues such the pandemic, child obesity, asthma, diabetes, oral health, health disparities in minority groups, teen pregnancy prevention, sexually transmitted infections and barriers to health care services.My work during the pandemic supporting the Montgomery County Department of Health Covid-19 Response Center has exhibited my consistent problem-solver skills, my ability to prioritize, and my capacity to manage new projects at hand with proficiency. I worked as part of an international team which was one of the main communications between the county and the community. I supplied information about COVID- 19 testing, vaccination clinic locations, schedule, and information about CDC protocol in English, Spanish and Portuguese.

Baltimore, Maryland, United States

Internship with the Cancer and Chronic Disease Bureau in the Prevention and Health Promotion AdministrationWorked on a project to provide strategic suggestions and outreach ideas to the Breast and Cervical Cancer Prevention (BCCP) Program.Conducted extensive research and statistical analysis about women and their particular characteristics focusing on African Americans, Hispanics, women with disabilities, and the LGBTQ community to identify barriers that decrease each group’s participation in the screening and what was causing health disparities.Presented the Senior Management with strategic suggestions on how to increase breast and cervical cancer screening for the target groups in a PowerPoint presentation.

Washington D.C. Metro Area

VARIG was the first and leading national airline established in Brazil, operating in the United States.Assisted Branch Manager with all communication materials. Assembled data and maintained data base of accounts, helped with communication strategies with individual travelers, agencies and other stakeholders.Successfully led productive sales efforts providing top customer service to specific sales territory maintaining expected sales goals. Researched and successfully obtained new potential customers.

Washington D.C. Metro Area

Transbrasil was the third largest Brazilian airline after VARIG and VASP, serving both domestic and international routes.Managed the branch operations of Washington, D.C.Managed ticket agents: delegated tasks to maintain a high level of sales for the regional office.Handled and supervised all forms of communications; written memos, business correspondence, promotional brochures, emails, agencies requests, calling clients. Assembled data and maintained a database of accounts, and implemented communication strategies with individual travelers, agencies, and other stakeholders.

Master'S Degree, Health Administration

Certified Nursing Assistant

Bachelor'S Degree, Health And Physical Education/Fitness