Marcia Smithwick
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Marcia Smithwick Email & Phone Number

Inbound Call Center Representive at MAXIMUS
Location: Lansing, Michigan, United States 5 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 100%

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Current company
Role
Inbound Call Center Representive
Location
Lansing, Michigan, United States
Company size

Who is Marcia Smithwick? Overview

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Quick answer

Marcia Smithwick is listed as Inbound Call Center Representive at MAXIMUS, a company with 11162 employees, based in Lansing, Michigan, United States. AeroLeads shows a matched LinkedIn profile for Marcia Smithwick.

Marcia Smithwick previously worked as Store Manager at Vitamin World and Customer Service Representative at Verizon Wireless. Marcia Smithwick holds Associate'S Degree, Liberal Arts from Lansing Community College.

Company email context

Email format at MAXIMUS

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MAXIMUS

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Profile bio

About Marcia Smithwick

People are my business. Over the years I have had the great joy of providing solutions to many. Whether it be advice on what to purchase or how one can use technology to enhance their life. My energetic personality and positive attitude has helped me connect and grow my network over the years.My career began in outside sales at the Lansing State Journal then moving to outside/inside sales with AirTouch Wireless before becoming a part of the Verizon Wireless family. Throughout my tenure in the wireless industry I have had the honor of holding many positions. My positions have ranged from sales, customer service and operations support.In my job assignments I was very focused on all of what I could learn. There were many opportunities granted to me that allowed me to deepen my knowledge on wireless technology including being hands on with how technologies can work together. I viewed these roles as an opportunity to bridge the gap to simplify peoples lives. Understanding the connection possibilities was beyond what I could imagine but gave me the confidence to in providing the ultimate solutions. My end goal is to invest in people through business and long-lasting relationships. Together we can create someone bigger than ourselves. Connect with me today and let's create something big together.

Listed skills include Community Outreach, Customer Satisfaction, Customer Service, Sales, and 9 others.

Current workplace

Marcia Smithwick's current company

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MAXIMUS
Maximus
Inbound Call Center Representive
reston, virginia, united states
Website
Employees
11162
AeroLeads page
5 roles · 30 years

Marcia Smithwick work experience

A career timeline built from the work history available for this profile.

Inbound Call Center Representive

Current

East Lansing, Michigan

+Enrolls eligible providers for Medicaid +Review of Medicaid claims and denial reasons+Troubleshoots Medicaid claims when billing issues arise+Handles large amount of inbound calls requiring clarifying, researching, locating and providing information quickly+Maintains and ensures accuracy of Siebel CRM when entering information+Resolves conflicts from.

Nov 2017 - Present

Store Manager

Lansing, Michigan Area

+ Managed all merchandising, inventory and store expenses+ Lead, scheduled and trained all store employees in accordance to company standards+ Placed together store action plans to maximize sales and profitability for the store+ Maintained all policies and procedures through safety, store audits and payroll+ Educated customers on benefits of various.

Apr 2017 - Sep 2017

Customer Service Representative

Lansing, Michigan Area

During my history with Verizon Wireless I have had the opportunity to holding a variety of positions. In each position held I have taken what I have learned and applied it to each of my new roles. First beginning in sales I transitioned to customer service and finally over to store operations. In many situations I have been assigned as the manager on duty.

Oct 2003 - Nov 2016

Inside And Outside Sales Consultant

Lansing, Michigan Area

In this "own-it" role I was assigned a specific sales territory and was able to develop a sense of ownership to meet the objectives set by Verizon Wireless. This position required a heavy amount of time management, multitasking and negotiating skills.+ Participated in community marketing initiatives to find new business using a consultative sales approach.

1999 - 2002 ~3 yrs

Outside Sales Consultant

Lansing, Michigan Area

Working closely with decision makers across a variety of businesses helped me learn about the key factors businesses were looking for to increase their exposure. This role taught me the value in print advertising and how to reach the audience desired by the business. Being involved from the initial contact I was able to assist in formulating a strategy and.

1996 - 1999 ~3 yrs
Team & coworkers

Colleagues at MAXIMUS

Other employees you can reach at maximus.com. View company contacts for 11162 employees →

2 education records

Marcia Smithwick education

Bachelor Of Business Administration (B.B.A.), Business Administration And Management

Activities and Societies: Business, Management studies

FAQ

Frequently asked questions about Marcia Smithwick

Quick answers generated from the profile data available on this page.

What company does Marcia Smithwick work for?

Marcia Smithwick works for MAXIMUS.

What is Marcia Smithwick's role at MAXIMUS?

Marcia Smithwick is listed as Inbound Call Center Representive at MAXIMUS.

Where is Marcia Smithwick based?

Marcia Smithwick is based in Lansing, Michigan, United States while working with MAXIMUS.

What companies has Marcia Smithwick worked for?

Marcia Smithwick has worked for Maximus, Vitamin World, Verizon Wireless, and Lansing State Journal.

Who are Marcia Smithwick's colleagues at MAXIMUS?

Marcia Smithwick's colleagues at MAXIMUS include Ivan Montoya, Daria Chavez, Carleishia Graham, Mike Swift, and Aruna Wilondja.

How can I contact Marcia Smithwick?

You can use AeroLeads to view verified contact signals for Marcia Smithwick at MAXIMUS, including work email, phone, and LinkedIn data when available.

What schools did Marcia Smithwick attend?

Marcia Smithwick holds Associate'S Degree, Liberal Arts from Lansing Community College.

What skills is Marcia Smithwick known for?

Marcia Smithwick is listed with skills including Community Outreach, Customer Satisfaction, Customer Service, Sales, Strategic Planning, Social Networking, Microsoft Office, and Leadership Development.

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