Marcie Kern
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Marcie Kern Email & Phone Number

Customer Support Administrator at PJM Interconnection
Location: Royersford, Pennsylvania, United States 5 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Support Administrator
Location
Royersford, Pennsylvania, United States
Company size

Who is Marcie Kern? Overview

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Quick answer

Marcie Kern is listed as Customer Support Administrator at PJM Interconnection, a company with 856 employees, based in Royersford, Pennsylvania, United States. AeroLeads shows a matched LinkedIn profile for Marcie Kern.

Marcie Kern previously worked as Customer Care Advocate at Honeywell and Core Commercial Sales Rep at Johnson Control. Marcie Kern holds Business Administration And Management, General from Montgomery County Community College.

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Email format at PJM Interconnection

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PJM Interconnection

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Profile bio

About Marcie Kern

Experienced Sales Representative and Sales Support Specialist with a demonstrated history of working in the information technology and services industry. Skilled in Account Management, Channel Partners and Direct Sales. Strong skill set in building/maintaining customer relationships, developing solutions to address customer needs and fine tuning internal sales processes.

Current workplace

Marcie Kern's current company

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PJM Interconnection
Pjm Interconnection
Customer Support Administrator
audubon, pennsylvania, united states
Website
Employees
856
AeroLeads page
5 roles

Marcie Kern work experience

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Customer Care Advocate

Fort Washington, PA

Primary voice of the customer providing feedback to Field Service Leader and Field Service Supervisors from customer surveys. Worked closely with FSL and FSS to renew Service Agreements to assigned customers at profitable margins. Managed and followed-up on all invoicing and billing issues for assigned customers. Met all monthly deadlines for customer.

Jul 2019 - Jul 2022

Core Commercial Sales Rep

Horsham, PA

Dedicated to providing the most advanced business security solutions and help companies protect their employees, customers, facilities and operations from internal and external threats. And also allow businesses to work smarter through enhanced security management and information management solutions.

Oct 2016 - Jul 2019

Service Sales Rep

Conshohocken, PA

Successful in achieving fiscal sales goals for multiple national corporate accounts. Goal achievement required excellent time management skills in order to quote and close deals while addressing customer support issues. Proficient in the use of Oracle Database for forecasting, quoting and booking support renewals also proficient in managing multiple.

Oct 2008 - Jun 2016

Services Support Specialist

King Of Prussia, PA

Primary responsibilities in supporting various large national corporate accounts included: quoting new, add-on and renewal business, processing purchase orders for booking, tracking booking packages, resolution of any discrepancies and issues with booking packages, researching customer inquiries regarding inventory and service support, handling credit and.

Sep 1999 - Oct 2008
Team & coworkers

Colleagues at PJM Interconnection

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1 education record

Marcie Kern education

FAQ

Frequently asked questions about Marcie Kern

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What company does Marcie Kern work for?

Marcie Kern works for PJM Interconnection.

What is Marcie Kern's role at PJM Interconnection?

Marcie Kern is listed as Customer Support Administrator at PJM Interconnection.

Where is Marcie Kern based?

Marcie Kern is based in Royersford, Pennsylvania, United States while working with PJM Interconnection.

What companies has Marcie Kern worked for?

Marcie Kern has worked for Pjm Interconnection, Honeywell, Johnson Control, Oracle, and Sun Microsystems.

Who are Marcie Kern's colleagues at PJM Interconnection?

Marcie Kern's colleagues at PJM Interconnection include Kevin Hatch, Jim Ruddell, Bao Tran, Sam Pomponi, and Allen Fickman.

How can I contact Marcie Kern?

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What schools did Marcie Kern attend?

Marcie Kern holds Business Administration And Management, General from Montgomery County Community College.

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