RF(Radio Frequency) generators, matching units portfolio management (dynamic growth, quality levels, development).Leading group of professional Product Owners, Project Managers and RF Designers (mechanical, electrical-high power).Managing cross company (RnD, Purchasing, Production, Logistics) projects for end users (global leaders within certain area).Development process improvement to achieve desired scope, timeline and profitability. Monitoring market trend and setting long term goals for Organization.

Management group of field service engineers (worldwide operation range) Service strategy optimization(Europe, Asia, USA) Warranty cost management and reduction (local service and abroad affiliates)Spare parts providing (worldwide)

Management parallel (to Service) technical (bridge RnD->Production) department in range:Smooth implementation R&D projects to production.Engineering change process surveillance (including:Copy Exact methodology) Manufacturing process optimization.Quality improvement activities (Improvement Product Teams, 8D)

Established 1st Centralized European Return/Repair Center of LG TV products (located in Mlawa)(since 2009:plasma panels and Audio-Video repair center management). Quality Costs (Internal-IF) and Service Costs (External-EF) analysis and optimizationCustomer Satisfaction Index and customer's claims monitoring with corrective actions andcountermeasures Quality improvement activities (special TDR project to reduce failure rate)Centralized spare parts warehouse for European customers management(including forecasting/prediction stock level).