Marcin Dyszewski Email & Phone Number

Homewood, IL

Software development, integration, implementation, testing and support for a dozen sites..R&D project testing, quality control and troubleshooting.VPN support for crane GPS navigation and on-board computer systems across the US and multiple countries.Database maintenance using SQL Server Management Studio v18.1.Software diagnostics and debugging. Firmware.

Lombard, IL

• PACS admin and system support for technologists and radiologists.
• Order creation and editing. MRN corrections and patient record creation. Moving images to new orders, deleting duplicates or incorrect images. ICD10 retrieval and procedure mapping.
• Associating reports to different orders and cleaning up broken drafts or locked studies.
• Workflow support between Epic or Meditech and image servers and viewer application.
• VPN support of image servers, personal computers and data transfer software.
• User access support and account management.

Westchester, IL

• Technical support for 1200+ stores in 3 countries. US, Canada, and Dominica Republic.
• System administrator for all stores and the employees at these locations. Server and machine maintenance and updates. Database recovery and management. Server cabinet cabling for multiple servers, switches, router, KVM.
• Active directory administration for users, printer, computers, servers, DCs, VPN, email and access. OU management for adding/removing users and components, DNS verification, logins, security settings, certificates.
• Worked with windows servers 2012 and 2016.
• I created a knowledge base of 200+ articles using technical writing formats for troubleshooting and resolving issues in the company’s proprietary applications as well as any hardware currently in use. The knowledge.
• Commonly used application and systems include: Active Directory, RDP, VPN, Office 365, Sharepoint, Cherwell, IBM Tools, Solar Winds, IDRAC, Office 2007, 2010, 2013.

Greater Chicago Area

• I was the only IT technician providing support for the company.
• Assisted the company in their move from one building to another which included the setup of the server, CPUs, patch panel, and networking infrastructure at the new location.
• Helped configure the new company location and the placement of all network devices, servers, and CPUs.
• Created two computer labs for students with a limited budget.
• Provided system admin support for the company which included over 30 employees and dozens of students daily as the only technician onsite.
• Printer and hardware problem diagnosis, repair, and replacement.

• Worked for the library system where I supported all of the library staff computers on both campuses as well as all of the student computers across campus.
• Administered over a hundred computers as the only technician on staff.
• Organized a tech refresh effort which allowed me to purchase and configure 60 brand new PCs and allocate them to staff and certain heavy traffic student areas.
• Parts replacement, software upgrades, and networking issues.