Marcin Dyszewski Email & Phone Number

Homewood, Il

Software development, integration, implementation, testing and support for a dozen sites..R&D project testing, quality control and troubleshooting.VPN support for crane GPS navigation and on-board computer systems across the US and multiple countries.Database maintenance using SQL Server Management Studio v18.1.Software diagnostics and debugging. Firmware implementation and circuit board chip updating using Keil and Xilinx software and technology. Documentation creation for software and processes. Field support for machinery using PLC interfaces, CAN BUS and terminal block wiring. Hardware support through an RMA process and then lab testing and component repair or replacement.JIRA ticketing system, Windows Server 2012 R2, Microsoft SQL Server Management Studio, Xilinx, Keil uVision5, Skype for Business, VPNs Global Protect, Big-IP, FortiClient, Cisco Anyconnect, RDP, Windows 10 OS support.

Lombard, Il

• PACS admin and system support for technologists and radiologists. • Order creation and editing. MRN corrections and patient record creation. Moving images to new orders, deleting duplicates or incorrect images. ICD10 retrieval and procedure mapping. • Associating reports to different orders and cleaning up broken drafts or locked studies.• Workflow support between Epic or Meditech and image servers and viewer application.• VPN support of image servers, personal computers and data transfer software.• User access support and account management. • Applications supports included, Powerscribe 360, Mirth, Clario, IntelePACS, Faxlogic, Service-Now, Smartsheet, Portal.

Westchester, Il

• Technical support for 1200+ stores in 3 countries. US, Canada, and Dominica Republic.• System administrator for all stores and the employees at these locations. Server and machine maintenance and updates. Database recovery and management. Server cabinet cabling for multiple servers, switches, router, KVM switch, back up modem or DSL, patch panel and UPS. DNS and DHCP support and troubleshooting. • Active directory administration for users, printer, computers, servers, DCs, VPN, email and access. OU management for adding/removing users and components, DNS verification, logins, security settings, certificates, exchange server properties and account administration. • Worked with windows servers 2012 and 2016. • I created a knowledge base of 200+ articles using technical writing formats for troubleshooting and resolving issues in the company’s proprietary applications as well as any hardware currently in use. The knowledge base is intended for new hire on-boarding and general tech collaboration between the different platforms. It significantly decreased the amount of time it takes to train technicians and consolidated information into one place helping improve efficiency. • Commonly used application and systems include: Active Directory, RDP, VPN, Office 365, Sharepoint, Cherwell, IBM Tools, Solar Winds, IDRAC, Office 2007, 2010, 2013.• The company hardware was very diverse; the PCs are spread across XP, 7, 10 and 8.1 OS platforms utilizing dozens of different printers, peripherals, multiple server models, Cisco 2800 and 2900 routers, switches, and other support equipment.

Greater Chicago Area

• I was the only IT technician providing support for the company.• Assisted the company in their move from one building to another which included the setup of the server, CPUs, patch panel, and networking infrastructure at the new location.• Helped configure the new company location and the placement of all network devices, servers, and CPUs.• Created two computer labs for students with a limited budget. • Provided system admin support for the company which included over 30 employees and dozens of students daily as the only technician onsite.• Printer and hardware problem diagnosis, repair, and replacement.

• Worked for the library system where I supported all of the library staff computers on both campuses as well as all of the student computers across campus.• Administered over a hundred computers as the only technician on staff.• Organized a tech refresh effort which allowed me to purchase and configure 60 brand new PCs and allocate them to staff and certain heavy traffic student areas. • Parts replacement, software upgrades, and networking issues.