- Managing multiple programs of global customers accounts, from projects to delivery, utilizing project management best practices and agile methodology- Leading cross-functional teams, including product design, engineering, procurement, logistics, manufacturing and quality assurance, to ensure program objectives are met- Product lifecycle managing (New Products Implementation and End Of Life Management, Engineering Change Request) and also leading initiatives to improve production efficiency and reduce costs through process improvements and automation- Preparing offers (RFQ) and price negotiations with customers- Indirect human management of Customer Team members- Preparing sales forecasts and deviation analysis forecasts vs orders from customers- Concern to ensure the correct policies to customers (such as customer satisfaction, profitability, delivery on time, quality, performance and inventory control)- Taking care of customer relations, organizing QBRs and business dinners

- Creating structures in the ERP system (IFS) and instructions on the SharePoint and SPC (Traceability system)- Production supervision, continuous improvement and process optimization- Coordinating the team's tasks in each change of technical issues- Customer service in technical matters

A full three-month internship as a metallurgist responsible for:- creating hardening flowsheets- creating non-destructive testing and electron-beam welding flowsheets- quality control approval