Marcin Piotrowski Email & Phone Number

Cambridge, MA, US

Hunt Valley, Maryland, US

Duties and Activities:Led Global Payroll Organization supporting the population of McCormick in EMEA, North America and LATAM:- Supervised 3 Managers (EMEA, North America, LATAM) managing teams of Payroll Analysts and Hire to Retire Specialists located in the United States, Poland, Canada, UK, Mexico and El Salvador (size; 20+ FTE, scope; Payroll.

Hunt Valley, Maryland, US

Duties and Activities:Led Global HR Services Organization supporting the population of McCormick employees (HR administration):- Supervised 3 Managers (EMEA hub, North America hub, Employee Engagement & Global Services) managing Team Leaders and HR Services Specialists located in Hunt Valley, MD and Łódź, Poland (size; 50+ FTE, scope; Employee Lifecycle.

Charlotte, North Carolina, US

Duties and Activities:Managed HR Services Global Operations hub in Prague (HR administrative support for majority of countries in EMEA):- Supervised 5 Managers and 1 RPA Analyst, leading teams of HR Services Specialists, Senior Specialists and HR Analysts located in Prague and other sites in Europe and the Middle East (size; 70+ FTE, scope; Employee.

Charlotte, North Carolina, US

Duties and Activities:Managed Global HR Operations teams providing HR administrative support to employees in Central and Eastern Europe, Middle East and Africa;- Supervised 4 Managers leading teams of HR Services Specialists, Senior Specialists and HR Analysts located in various sites across EMEA (size; 50+ FTE, scope; Hire-to-Retire process support.

Basel, Baselstadt, CH

Duties and Activities:Managed a team providing HR administrative services to company employees in Northern Europe (UK, Ireland and the Nordics), Iberia (Spain and Portugal – ad interim between June and July 2018) and Top Leadership (Executives) and International Assignees globally;- Supervised a Team Lead and 15+ HR Services Experts and Senior Experts.

Basel, Baselstadt, CH

Duties and Activities;Managed a team supporting company associates, managers and local HR throughout the employee lifecycle in the region North Europe;- Supervised a team of 10+ HR Services Experts (scope; HR administration and customer care).- Drove operational excellence and customer satisfaction (stakeholder management) while maintaining strict.

Frogner, Oslo, NO

Duties and activities;Managed a team providing B2B operational support to Helly Hansen customers in Continental Europe (Austria, Belgium, Czech Republic, France, Germany, Hungary, Italy, Netherlands, Poland, Portugal, Spain, Switzerland and others);- Supervised 2 Supervisors and 20+ Customer Operations Representatives (scope; Order to Delivery, customer.

Palo Alto, CA, US

Duties and activities:Managed a team of 15+ people providing Order to Cash operational support for all Routes to Market in EU and SEE clusters of Central and Eastern Europe region;- Supervised 2 Team Leaders, who led teams of Deal Managers (scope; critical deal management, revenue maximization), Order Coordinators and Operations Specialists (scope; channel.

Palo Alto, CA, US

Duties and activities:Managed a team of 30+ people providing operational support (Order to Cash) for Corporate, Enterprise and Public sector customers (ordering full HP product portfolio) in CEE and MEMA regions;- Supervised 1 Manager and 3 Team Leaders, who led teams of Deal Managers (scope; critical deal management, revenue maximization), Sales.

Palo Alto, CA, US

Duties and activities:Managed end to end business operational support team (Quote to Cash) for Corporate, Enterprise and Public sector customers in CEE and MEMA; - Supervised 2 Team Leaders, who led team of 20+ individual contributors; Sales Operations Support Managers (scope; business to business product catalog creation and maintenance, order.

Palo Alto, CA, US

Duties and activities:Managed a team of Customer Service Representatives DMF-I (Team Lead and 15+ individual contributors, scope; channel partner management, order fulfillment, customer service);- Ensured proper ownership and execution of work activities assigned, and that operational targets were met- Ensured audit and SOX compliance for all operational.

Palo Alto, CA, US

Duties and activities:Managed English speaking African countries in DMF-I program; - Owned operational excellence for the region (SLA and customer satisfaction monitoring)- Drove HP partner performance and maintained good working relationship with them- Optimized DMF-I coverage and managed HP partner and customer system set up activities- Supported sales.

Palo Alto, CA, US

Led a team of Customer Service Representatives DMF-I; - Ensured CSR activities are performed on a consistent basis, targets are met and workload is evenly dispatched- Maintained and monitored operational reporting, drove operational reviews and staff meeting- Drove operational improvements and process changes- Provided training, coaching and support to.

Palo Alto, CA, US

Duties and activities:Managed accounts of Corporate, Enterprise and Public sector customers in Africa, Middle East and CIS; - Entered and followed up on orders, escalated and resolved issues- Cooperated with sales, supply chain, logistics department and HP partners- Supported and communicated with the customers, created reports- Logged and followed up on.

Praha 1, Non-U.S., CZ

Duties and activities:- Participated as Business Analyst, User Interface Designer and Chief Tester in the development of a new software (Customer Relations Management system) that was created for the company and its external customers- Coordinated tracking of luggage on behalf of major European airlines (Air France, Alitalia and Czech Airlines)- Handled.

London, GB

Duties and activities:Managed customers’ accounts; - Set up and closed bank accounts, transferred money and paid bills on behalf of the customers- Logged and resolved complaints and answered customer queries- Sold loans, credit cards and insurance products and upgraded accounts

Duties and activities:Managed sales, marketing and customer care department; - Supervised domestic and international sale transactions and order fulfillment- Supervised customer service- Organized and managed company’s exhibits in international and domestic trade fairs (Poland, Germany, UK, Russia and Czech Republic).- Established and maintained relations.

Created and managed small firm offering General English and Business English language courses to businesses and public institutions.

Warszawa, Województwo Mazowieckie, PL

Bachelor’S Degree, English Philology

Postgraduate Diploma, International Commerce

Celta

High School