Marcin Stępień Email and Phone Number
15+ Years Driving E-commerce SuccessI bring strategic vision and proven expertise to transform businesses into thriving e-businesses.AI Project Management Expertise: I leverage AI to automate tasks, analyze data, and optimize processes, leading to better AI project outcomes.E-commerce & Digital Transformation Leader: I guide companies through their digital journey, from concept to implementation.Building Customer-Centric Solutions: I have a successful track record of launching and managing e-commerce platforms (webshops, portals, apps) that prioritize a seamless customer experience.Delivering Results: I excel at managing projects within budget and timeline, across diverse organizational structures.Driving Growth & Efficiency: I have a strong record of setting and achieving ambitious sales targets, managing budgets effectively, and optimizing costs.Digital Expertise: I possess in-depth knowledge of digital technologies, including technical support, lead generation, web analytics, website optimization, and marketing automation.
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E-Business ManagerLyreco Poland Jun 2015 - PresentMasovian District, Sokolow County, PolandDriving all aspects of the daily activity of the departmentInitiate the ongoing strategic evolution of the operation to meet continuously evolving market trendsResponsible for: -The management of projects portfolio - Constantly develop people skills and experience - The optimal balance of efficiency and service - Analysing and forecasting activity levels and consequent manpower requirements to come up with realistic yet challenging assumptions as part of the budgeting process - Key Performance Indicators (KPIs) related to e-Business and strive to continuously improve them: % of solved incidents vs reported incidents, % of calls resolved within agreed SLA, sales realized through electronic channels, share of electronic channels, quality of electronic processes, costs of electronic processes, delivering the projects on time within the budget -
E-Business CoordinatorLyreco Poland Nov 2010 - May 2015Masovian District, Sokolow County, PolandThe project management of all e-Business solutions E-procurement flows implementationManagement of electronic sales channels SAP Key userCreating processes and procedures describing the use of e-commerce in the organizationInternal auditor - checking compliance with procedures and regulations -
Customer Interface TechnologyTnt Aug 2003 - Oct 2010Warsaw Area, PolandOngoing development and analysis of the use of IT solutionsImplementation of tools for effective business processesConducting internal and external training, the first and second line customer supportCoordination of projects in an international environment -
Customer Service RepresentativeTnt Aug 2000 - Jul 2003
Marcin Stępień Skills
Marcin Stępień Education Details
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Warsaw School Of Economics (Sgh)Project Management In E-Business Environment -
Business Management -
Master Of Business Administration (Mba) -
Warsaw School Of Information TechnologyComputer Science In Telecommunications
Frequently Asked Questions about Marcin Stępień
What company does Marcin Stępień work for?
Marcin Stępień works for Lyreco Poland
What is Marcin Stępień's role at the current company?
Marcin Stępień's current role is I help to transform business into e-business.
What schools did Marcin Stępień attend?
Marcin Stępień attended Warsaw School Of Economics (Sgh), Polish Open University, Polish Open University, Warsaw School Of Information Technology.
What skills is Marcin Stępień known for?
Marcin Stępień has skills like Mindmapper, Ms Project, Bizagi Process Modeler, Photoshop/gimp, Visio, E Commerce, E Business, Process Optimization, E Procurement, E Pro, E Communications, E Government.
Not the Marcin Stępień you were looking for?
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Marcin Stepien
Rzeszów1o2.pl -
Marcin Stepien
Cracow -
2hitachienergy.com, hotmail.com
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