Marcin Wilk Email and Phone Number

• Design and supply the strategic and tactical solutions tailored to the customer's demands.• Provide detailed analysis of system features, client’s requirements and processing team needs.• Risk assessment and management.• Create test scenarios and proceed UAT testing.• E2E testing with stakeholders.• Prepare BRD and Project Plan to archive the goals and deliverables.• Implementation of new products and services.

• Managing cash and derivative transactions in timely and accurate manner.• Resolving trade issues before and after settlement caused from trade discrepancies, failures, breaks, etc.• Developing daily processes to eliminate risk and enhance productivity.• Systematic analysis of errors and gaps for purpose of elimination operative risk and improvement of operations.• Coordinate with front office and other teams, locally and globally, to address trade related enquiries and issues.• Provide excellent and outstanding customer service.

• Timely confirmation and settlement of client transactions in bonds and equities.• Daily cooperation with Custodian Banks and Brokers by mail/phone/SWIFT• Improving the efficiency of daily processes and • Close cooperation with dealers, fund managers and brokers.• Client reporting and processing all queries and ad-hoc requests.• Participating in Middle Office Migration process from Edinburgh.

• providing information about accounts’ balances and transactions on client’s request• monitoring of accounts balances and cooperating with Customer Relationship Manager to avoid overdraft• processing client’s instructions according to the company procedures