In my current role, I manage the deli department, including dairy, and have also managed the freezer, repack, papercraft and front-end operations. I am proficient in 10-key operations and have received training for closing procedures. I have experience working as a night grocery crew member as well. My responsibilities encompass cashier duties, handling phone orders, maintaining cleanliness, and delivering exceptional customer service. I maintain a comprehensive list of "must-have items" for our weekly customers and ensure effective communication with management. Additionally, I excel in inventory management, including ordering, stocking, and rotation. I have extensive experience in safe forklift operations, handling loads over 1 ton and reaching heights of 12 feet, as well as operating a powered pallet jack. As a valuable team member, I handle stocking rotation tasks, create captivating sales displays, and diligently maintain the merchandise and sales floor to provide a superior customer experience.

With a tenure of 20+ years, my responsibilities progressively expanded from service management, ultimately leading me to become the voice of the company. I made strategic decisions concerning business services such as network, VOIP, payment systems, computer software, and hardware. I successfully handled diverse tasks, including business operations, such as opening and closing, managing high-volume calls, and appointment scheduling. I proactively pursued new business opportunities, targeting electronics and automobile dealerships, and collaborated directly with manufacturers to offer warranty repair services. I played a pivotal role in establishing a strong online presence by creating the business website, crafting advertising materials, and executing numerous promotional campaigns to boost service volumes. Additionally, I provided effective oversight to technicians, managing repairs, troubleshooting, parts research and sourcing, as well as facilitating customer deliveries and pickups. I demonstrated expertise in installing and connecting equipment in customer homes while diligently maintaining both Windows and DOS-based networks and computers.

I was responsible for Dance Parties at the Polish Home.I organized event dates and handled promotional activities.I shared my passion for music and created a joyful experience for attendees.

With a tenure of over 2 years as a sales associate, I consistently achieved sales targets and prioritized exceptional customer service. Alongside selling products with commission-based incentives, I actively contributed to inventory management through regular audits and maintained an organized and visually appealing sales floor. Furthermore, I showcased the functionality and features of the store's electronics to customers.

Throughout my experience, I have consistently delivered excellent customer service while performing various tasks which included pizza making, pizza delivery, dishwashing and cleaning duties. I actively participated in training sessions focused on understanding customer retention costs versus acquiring new customers.