Marcin M. Email and Phone Number
An experienced Professional with over 20 year journey in the Insurance, Health and Medtech sectors. I specialize in: management, implementations, project delivery, process optimization, automation and customer experiences. My focus is: evidence-based management, operational excellence, and innovations.
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Head Of Operations And Projects ImplementationsTeldoc Sp. Z O.O. Jan 2020 - PresentWarszawa, Woj. Mazowieckie, PolskaSolutions and automations for medical service providers / online health platforms / medical voice assistants / telemedicine systems / medical documentation analysis / NCBiR projects delivery.
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Medtech ProjectsAccelpoint Mar 2019 - Jan 2020Warszawa, Woj. Mazowieckie, PolskaMedical Voice Assistant Triage systems for healthcare facilities and hospitals - NCBiR project delivery and implementation. -
Health Assistance ProjectsVictor 24 Jun 2016 - Feb 2019Warszawa, Woj. Mazowieckie, PolskaProject management, implementations and after sales - medical assistance services for insurance companies.
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Affinity Head Of Sales & ImplementationsPzu Apr 2014 - Jul 2015Warsaw, Masovian District, PolandResponsible for negotiations, product develpment, aftersales, implementations, projects and new alternative channel strategic partnerships business development.Telecom, Utilities and Retail insurance affinity products. -
Deputy Head Of Sales Department - Responsible For Client CooperationAxa Assistance Feb 2012 - Mar 2014Warsaw Area, PolandResponsible for aftersales, customer retention, negotiations and implementations of the new contracts, startups, feasibility and profitability control, cross and up-selling.In charge of Key Account Managers Team for Moto, Travel, Health and Home business lines. -
Head Of Operations Department (Coo)Axa Assistance Jan 2006 - Jan 2012Warsaw Area, PolandResponsible for Operations Departments delivering services mainly for insurers, car manufacturers, banks, leasing companies and affinity partners. Improving productivity, quality, implementation of new services, unit startups, BCP, crisis management, best practice, operational excellence and innovative projects.Operations Department Units : Assistance for Moto, Travel, Health and Home, Concierge, Personal Claims Handling, Medical Information Platform, TPA, Costs control and negotiations, Second Medical Opinion, AXA Group Medical Service Providers Database, Crisis Management.Call Center Department Units :Claims Notification, Simplified Claims Handling, Administrative Support for Claims Handling Dept. (AXA Direct, PTU, Uniqa, EFL)
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Deputy Head Of Operations DepartmentAxa Assistance May 2005 - Jan 2006Warsaw Area, Poland
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Operations Department SupervisorAxa Assistance Jun 2002 - May 2005Warsaw Area, Poland
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Main SpecialistAxa Assistance Dec 1998 - May 2002Warsaw, Masovian District, Poland
Marcin M. Education Details
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Tourism Industry Management
Frequently Asked Questions about Marcin M.
What company does Marcin M. work for?
Marcin M. works for Teldoc Sp. Z O.o.
What is Marcin M.'s role at the current company?
Marcin M.'s current role is Head of Operations at Teldoc | Insurtech | Medtech | NLP and AI.
What schools did Marcin M. attend?
Marcin M. attended Akademia Wychowania Fizycznego Im. Bronisława Czecha W Krakowie.
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