Leading an international EMEA Cloud team delivering 24/7/365 operational support, responsibilities including, but not limited to financial management, matrix resource management, risk identification and project management. Primary escalation point to ensure problems are being resolved, escalated, and managed to avoid negative impact on the business. Leading team members to ensure smooth operations and high performance on Azure, AWS, and Oracle platforms as well as services migration between cloud computing environments with different technology stacks. Managing and enlarging tech stack through Infrastructure as Code, delivering SaaS cloud solutions to company's customers.Responsible for defining operational processes including patching, backup, security remediation, and service management. Collaborating with customers, vendors, teams, management, and stakeholders to reach project goals.Responsible for Tech Stack:• Cloud infrastructure and services on Microsoft Azure, Amazon AWS, Oracle OCI • Infrastructure As Code• Kubernetes k8s, Docker• Linux, Windows• MSSQL, Oracle DB, PostgreSQL, MongoDB• Azure DevOps, Jenkins• DataDog, Azure monitoring stack, Grafana

Responsible for managing a team of infrastructure experts and leading initiatives to improve Global Critical Applications in the areas of Business Transactions, Logistics and Transportation.The scope includes staffing, coaching, budget planning, reporting, incentives, business development, brainstorming sessions, root-cause analysis, problem-solving, effort estimation, visual management, crisis management as well as ordinary day-to-day management (Poland and Denmark) delivering outstanding customer service outcomes.Built teams of high-performing staff of IT professionals (Storage, Unix, Databases, SCCM) as part of Global IT located in Poland.Key responsibilities:• Privileged Access Management Process Owner | CA PAM | CyberARK • Multi-factor Authentication Solution• Antivirus Software • Security Information and Event Management• Vulnerability Management Scanning• Robotic Process Automation • Supply Chain Management SoftwareTechnical area responsibilities:• CyberArk• CA PAM• Entrust SMS Passcode• Bitdefender• McAfee• Sophos• Symantec• Cisco AMP• Cisco AppDynamics• Cylance• Logpoint• Rapid7 Nexpose• Robotics Kapow• CargoWise One• eDC Supply Chain Management

Interim Manager, Virtualization & Storage Team, IT Operations, Global IT at DSV - Global Transport and Logistics

Worked as part of the 3rd tier global Core Services team. Responsible for infrastructure design, applications deployment, systems and project documentation and daily support of core systems. Troubleshot and resolved issues with the firm’s various Enterprise platforms and Enterprise Unified Communications systems (Microsoft Lync, Microsoft Exchange, Faxination).Participated in various IT infrastructure projects/software implementations in the large worldwide environment (+45K). Successfully managed full project life cycle during the implementation of Fenestrae solution.Worked closely with members of the ITO, Vendors and management teams to solve issues in a fast-growing business environment with minimal downtime.Worked in Windows Server 2003/2008/2012 environments (services such as AD, GPO, DHCP, DNS, DFS, IIS, RDS), used PowerShell in daily tasks. Collecting diagnostic materials and other supporting evidence to identify the root cause of problems. Leveraged automated technologies for remote support, remote control, deploying applications and patch management ( VB Script, PS), resulting in cost savings and significant operational efficiencies.

Successfully managed projects between business and dedicated IT teams. Held daily and weekly Service Review Meetings to provide an overview of project progress phases. Reported to the Directors and top level management.Technical project owner of "Microsoft Lync 2010/2013 implementation". Responsibilities included: project management, infrastructure design, project documentation and the deployment of complex system solutions. Managed the full project life cycle during the implementation of the Microsoft Unified Communications platform in the EDF Polska group. Implementation included 9 large locations in Poland.Acted as Lead and managed a project team of 10 resources based in different locations to design architecture of solution that connected different voice and unified messaging applications in the EDF group. Responsible for high priority incidents related to business monitored progress and reported to Directors level including Board Members in a timely manner. Improving the fault prevention process with the proactive root cause analysis to decrease the number of incidents.Successfully built the bridge between business and IT to meet short- and long-term company goals. Single Point of Contact for CEO, CIO, CFO and Board Members in EDF group and Everen headquarters. Ensured that issues were successfully processed and solved through the relevant teams without downtime.

Responsible for building streaming/production 4K television studio. Managed employees, co-workers and subcontractors on a daily basis.

Responsible for complex IT support including infrastructure decisions and issues to meet short- and long-term goals during projects implementations for large and medium IT companies.