Marcio Karpyn Email & Phone Number

Rio De Janeiro, Rj, Br

Rio Grande Do Sul, Brasil

Rio De Janeiro, Brasil

Responsible for overseeing teams in AMS, Project Management, and Resource Allocation, where I ensure efficient operations and foster team well-being. Key responsibilities include:Cost Management: Oversee and manage project costs, ensuring financial efficiency and optimizing resource allocation.Client Relationship Management: Build and maintain strong client relationships, ensuring high levels of satisfaction and promptly addressing client needs.Commercial Alignment: Work closely with the commercial department to align strategies and drive customer growth through strategic initiatives.Strategic Vision: Develop and implement strategic growth plans for clients, fostering long-term success and strong partnerships.Team Well-being: Promote the well-being and engagement of team members, creating a positive and productive work environment.Recruitment Support: Lead the recruitment process from start to finish, including conducting interviews, onboarding new hires, providing ongoing feedback, and managing offboarding.Client Needs Addressing: Identify and proactively address client needs to ensure satisfaction and retention.Leadership Training: Train and mentor emerging leaders within the organization, enhancing their skills and leadership capabilities.Main Clients:- Dell Technologies (Allocation Team) - A computer hardware company - Team Size = 120 people - MJSP (AMS and Project Team) - Ministry of Justice and Public Security, one of the key ministries of the executive branch - Team Size = 130 people- Renner (Allocation Team) - Omni-channel fashion and lifestyle retailer in Brazil - Team Size = 90 people- Globo (AMS Team) - The main open TV channel in Brazil - AMS Team - Team Size = 15 people- Light (AMS and Project Team) - One of the biggest electricity companies that provides power to the state of Rio de Janeiro - Team Size = 10 people

Rio De Janeiro, Brasil

Responsible for implementing KPIs related to resources and demands using Microsoft Excel with VBA.Working as Project Manager some important projects such as: Self-Service Terminal, New Virtual Agency, and Satisfaction Survey for Large Clients projects.Managing the team in partnership with coordination.

Rio De Janeiro, Brasil

Managing schedule, resources, and costs for SAP implementation (FI-AP, FI-AR, FI-CO, FI-AA, BW, MM).Delivering project status reports to clients and stakeholders.Coordinating cross-functional teams to ensure seamless module integration and operational efficiency.Conducting risk assessments and supported change management processes.

Rio De Janeiro E Região, Brasil

Working as a member of the Project Management Office (PMO), providing governance to the Structuring Programs.Responsible for managing the Financial Control process, generating executive status reports, and conducting process mapping for improvements.Also involved in the technical aspect of the WFM (Work Force Management) project, aimed at optimizing the workforce of 60,000 field technicians. This involves implementing a new system that impacts customizations, integrations, and testing in legacy systems. The estimated budget for the project is 70 million reais.

Rio De Janeiro E Região, Brasil

Managing system development projects by conducting weekly meetings with the involved teams, overseeing resource allocation, scope, and deadlines.Monitoring the approval of new projects, technical budgets, and business development activities alongside the commercial department.Conducting requirements gathering.Assisting in system testing.Tracking schedules using MS Project.Main Clients: BANESE - Banco do Estado de Sergipe, BANPARÁ - Banco do Estado do Pará, Subsea7, Radio Globo, etc.

Rio De Janeiro E Região, Brasil

Responsible for conducting process mapping and requirements gathering for the implementation of the ECM system (LiveLink).Responsible for coordinating the project team for the backlog digitization of documents into the ECM system, which lasted six months and involved digitizing approximately 200,000 documents. This facilitated easier access for employees and external auditors.Responsible for ensuring the operational functionality of the Records Management Department systems.

Responsible for managing the print fleet allocated at the BP Energy client sites (Rio de Janeiro, Niterói, and São Luís - MA).Generating volumetric reports for the equipment.Producing status reports based on the client's needs assessment.Providing support to expats in English.

Pós-Graduação Lato Sensu, Análise E Projeto De Sistema

Graduação, Analise E Desenvolvimento De Sistemas