Marcio Bratfisch Email & Phone Number

Georgetown, TX, US

Newton, MA, US

- Analyze and understand client's business objectives and needs - Contribute to services scoping, including contracts and scoping documentation - Serve as the conduit for communications to and from the customer and CyberArk’s services, regional - sales, product management, and marketing teams - Provide pre-sales/upsell support in meeting with customers and.

Aurora, Ontario, CA

Customer management (CRM) Escalation management Communicating directly with the customers Operations and support Engineering team on daily basis to understand any ongoing support and project related issues and driving them to a Successful Resolution. Working with several internal teams as Project management, Product management, Technical Support.

Richardson, Texas, US

The Deployment Manager has the responsibility to coordinate the pool of resources among the existent projects. Manage and provide the technical knowledge necessary to capacitate the team in the efficient execution of the systems implementation. In synergy with the Project Management team, the position is also in charge to provide the effort estimations as.

Richardson, Texas, US

The technical team leader was responsible to orientate and coordinate technically a team of deployment engineers. The following tasks can be highlighted for the position: Focal point and ownership for field escalations. Participate of proof of concept and trials of new products Support field engineers on site and remote. Participation and hands-on at.

Richardson, Texas, US

The Deployment engineer is responsible to perform the system integration/expansion at the customer facilities. The following can be highlighted for the position: System implementation. Capability to interact with different departments of the customer and others third-part vendors in order to obtain the required resources for the project implementation..

The pre-sales position at Datacom Telematica was responsible to understand the customer necessities, design the solutions and submit solution to the sales team. Key factors of this position include: Meetings with the customer technical team to understand the necessity. Technical analysis of RFPs Coordinate and test solutions with the support team..

Espoo, Southern Finland, FI

The position was responsible for the all the voice mail platforms of the OI telecom operator (first GSM operator in Brazil). The tasks include: Hands-on support for the platform. Implementation of marketing campaigns  Data collections and statistics report to the marketing team. Expansion analysis and forecast.At the time, it was the worldwide largest.

As Deployment engineer from Splice and due a joining venture between Splice and Comverse, I was part of the team to perform the installation of the first voice mail platforms in Brazil. Along 3 ½ years we succeeded to install an amazing number of 60 voice mail platforms

Participation at the deployment of the new fiber optic network at the biggest south Brazilian mobile company (ring extension of 5000km).I was in charge to monitor and create daily field reports to the Project management team in order to accuracy track the progress according to the calendar.

Executive Mba, Cybersecurity

Master Of Business Administration - Mba, Management, Entrepreneurship And Business Development

Electrical Engineer'S Degree, Eletronics And Telecomunications