Marcjanna Mentrak-Hagan Email & Phone Number

Charleston, South Carolina Area

• Maintained inventory schedules for dealerships
• Expert knowledge of utilizing spreadsheets, word processing, and order entry into the inventory system.
• Built relationships with dealership personnel, accounting managers, and Hendrick Automotive Group representatives.
• Recorded profits from vehicle sales.
• Recorded and prepared salesman commission logs and balances to the schedule per payroll period.
• Receipted funding from financial institutions and down payment deposits daily.

Jacksonville, Florida Area

• Facilitated all aspects of dealer trades and maintained excellent working relationships with internal and external stakeholders to ensure effective and timely inventory management.
• Communicated frequently with dealership management on all retail and wholesale deliveries, delivering pertinent updates and performance metrics.
• Maintained the ordering system by issuing purchase orders, monitoring purchase orders and change notices to ensure all requirements have been ordered.
• Eliminated transport vendor deficiencies through consistent monitoring and evaluation of their performance; when necessary contracted with new vendors to increase overall performance and reliability.
• Managed the expedition of product releases to alleviate inventory shortages.
• Prioritized tasks effectively to complete all required requests from customers and employees.

Jacksonville, Florida Area

• Facilitated all aspects of dealer trades and maintained excellent working relationships with internal and external stakeholders to ensure effective and timely inventory management.
• Communicated frequently with dealership management on all retail and wholesale deliveries, delivering pertinent updates and performance metrics.
• Maintained the ordering system by issuing purchase orders, monitoring purchase orders and change notices to ensure all requirements have been ordered.
• Eliminated transport vendor deficiencies through consistent monitoring and evaluation of their performance; when necessary contracted with new vendors to increase overall performance and reliability.
• Managed the expedition of product releases to alleviate inventory shortages.
• Prioritized tasks effectively to complete all required requests from customers and employees.

• Assisted guests and prospective clients in selecting a vehicle by asking questions and listening carefully to their responses over the internet.
• Directed guests to product information resources, including those available on the internet.
• Followed up with guests inquiries, as prescribed by dealership policy.
• Ensured that accurate customer data was kept in administrative databases.
• Assisted in all other area of the sales department, as needed.

Jacksonville, Florida Area

• Coordinate with various staff for operational support activities; serve as a liaison between departments and operating units in the resolution of administrative and operational problems.
• Scheduled and coordinated meetings and travel arrangements for management.
• Composed and edited correspondence and memoranda from dictation, verbal direction and from knowledge of policies of established departments/divisions.

Associate Of Arts (A.A.), Early Childhood Education And Teaching

Nys Regents Diploma, Regents Diploma