Provided direct administrative support to the Chief Operating Officer and Executive Directors reporting directly to the COO.Carried out COO Office support by preparing reports, presentations, and disseminating to the appropriate departments, managing COO emails and phone calls.Prepared official internal/external correspondences and screened incoming documents for Chief Operating Officer's signature and approval.Utilized MS Access and Sharepoint to organize and monitor COO Office Projects approved by the Bank’s Steering Committee.Served as the recording secretary and minute taker of all committees chaired by the COO.Planned, organized, and managed the COO’s calendar and business meetings utilizing MS Outlook, MS Teams, Webex, Zoom and Polycom.Coordinated and executed COO’s local and international business travel requirements and arrangement. Provided reception services to COO’s VIP guests for business meetings, provide utmost hospitality, maintained professional client relationships, guest services and office protocolsFirst point of contact for all HR related documents and tasks such as scheduling of interviews, reviewing all relevant documents for recruitment, and reviewing final offers prior to obtaining the COO approval.Encoded data into the Assyst System related to all internal request (Assyst Systems is an IT services management solution)Acted as Supervisor of Administrative Assistant Group by provided trainings, assessments for administrative assistant of COO direct reports

Created all the websites of Mahmood Saeed Collective Company, created Point of Sale software using PHP language