Marc Jerome Email & Phone Number

Passionate and driven, I am a hospitality management student at Florida International University's Chaplin School of Hospitality & Tourism Management. With a solid academic foundation, I am currently pursuing a Bachelor of Science degree in Hospitality Management, expected to graduate in May 2026, while maintaining high academic standards. During my time at FIU, I have received recognition as a Carnival Gold Recipient, demonstrating my commitment to excellence and dedication to my studies.To compliment my academic pursuits, I have gained practical experience in the field. As a COB Tech Support at Florida International University, I successfully troubleshooted and resolved technical issues related to audio and visual equipment. Additionally, I provided invaluable support to both students and professors, ensuring a smooth and efficient learning environment. With my attention to detail and organizational skills, I efficiently managed and maintained an inventory of AV equipment, facilitating seamless operations for events, meetings, and conferences.My prior experience in the food industry further enhanced my customer service and teamwork abilities. While working at these establishments, I excelled in taking orders, answering customer inquiries, and maintaining a clean and sanitary environment. I have also demonstrated my versatility by handling cash transactions accurately, preparing food, and ensuring customer satisfaction.Beyond my professional pursuits, I am multilingual, fluent in English and Haitian-Creole. I possess comprehensive software skills, including proficiency in Microsoft Office, P.O.S. Systems, Social Media, and QuickBooks Desktop. Furthermore, I actively engage in volunteer work, volunteering events, and maintained membership in organizations such as DECA and BSU.To stay current in my field, I have attended notable conferences, including DECA ICDC in Atlanta and DECA ICDC Aspire Academy, where I gained invaluable industry insights and expanded my professional network. Additionally, I recently attended the CHRIS/HOLA Conference in Coral Gables, further deepening my understanding of the hospitality and tourism industry.Driven by a genuine passion for hospitality management and a commitment to delivering exceptional service, I am eager to contribute my skills and knowledge to the industry. I am seeking opportunities that will allow me to grow both personally and professionally, and I look forward to connecting with like-minded individuals who share my dedication to excellence.