Marc Jorgensen Email & Phone Number

Salt Lake City, Ut, Us

Dallas, Texas, Us

Keyport, New Jersey, Us

Consultant working with various companies, providing a myriad of capabilities ranging from; technical architecture to hands-on deployment and configuration, within on premise, and cloud-based infrastructures.• DaaS – Desktop as a Service• Complex Infrastructure Troubleshooting and Resolution• Network Engineering and Deployment• Enterprise Application & Infrastructure Monitoring• Enterprise Architecture Review and Strategy

Fort Worth, Texas, Us

Led and directed the activities of the 30-member Infrastructure team consisting of Network Operations, Network Engineering, Windows, Virtualization, UNIX, Storage, Telephony, and Data Security. Implemented technical projects in accordance with company goals, ensuring a secure and reliable network. Serve as an integral member of the senior management team, providing technical solutions to business needs and contributing to the overall strategic direction of the company. Upheld, assessed, and amended IT policies and procedures to support ongoing infrastructure development. Collaborated with other business units and departments, evaluating their technical needs and developing solutions. Fostered career mobility and professional development within the Infrastructure team, leading to improved continuity and expertise.Key Accomplishments:Reduced operational costs by $1.8M over two years by reviewing, negotiating, and reducing maintenance contracts and restructuring workflow. Redesigned over 825 store networks, reducing the overall store OPEX by $47K per month; a $2.1M project completed four months early and under budget.Designed and developed hybrid DRaaS solution to provide a seamless and scalable solution. Successfully reduced headcount from 30 to 20 while providing a better level of service to our customers.Successfully on-boarded an offshore UNIX team to resolve nightly job failures, allowing the on-site UNIX team to focus on projects and daily operations. Implemented new SAN methodology that utilized existing file storage and data retention applications and incorporated new storage for servers, desktops, and databases.

Us

Guided and directed the team responsible for managing application middleware and various infrastructures throughout the enterprise. Worked in partnership with management staff to assess organization’s technology needs. Led teams through IT implementation projects in accordance with company objectives. Provided recommendations for ongoing strategic planning.Key Accomplishments:Selected to present at the xMatters Annual Conference due to Nationstar’s successful and unique implementation of their software suite.Created and developed an enterprise monitoring and alerting application, leading to a reduction of Priority One Outages by 87% over twelve months.Deployed a technology asset management/software license tracking tool to ensure compliance with vendor contracts and applicable laws.Deployed ITIL v3-based processes that were adopted by the entire IT department.xMatters Client Innovation 2014 Award

Provided leadership and direction over a variety of projects aimed at improving business process through technical innovation. Served as an integral member of the senior management team, offering recommendations on future technical needs, as well as identifying solutions to business challenges. Led cross-functional teams in the development and launch of new applications and deployments, acting as a liaison between development teams and infrastructure teams. Created and maintained application monitoring for all Originations lines of business. Served as the WebLogic administrator for newly developed and existing applications.

Montreal, Qc, Ca

Led and managed the direction and activities of the application support team. Partnered with management throughout the company to identify technological needs and address business challenges. Served as the project lead on new applications from design to deployment. Key Accomplishments:Created application monitoring within the firm with Nagios for 300 hosts and over 1,000 services.

Us

Supported and maintained over 650 Windows servers, 30 Red Hat Linux servers, and 40 Unix/Solaris servers.Key Accomplishments:Built out new Datacenter from 280 servers to over 700.Coordinated, migrated, and built out 32 new sites across the country for new company acquisition.

Served as the Jr. Network Administrator, configuring accounts, dial-in, server troubleshooting and maintenance. Provided desktop support for over 1,500 end users. Performed system builds of laptops and desktops with Microsoft Windows 2000/XP.