Marc Josef Lim Email & Phone Number

Deerfield, Illinois, United States

▪ Collaborated with purchasers to manage inventory control. $16,000 inventory peaks during the holiday▪ Performed monthly reports of inventory checks and awareness of weekly budget to manage department finances.▪ Set and achieved appropriate product display, retail execution, and merchandising based on a projected weekly sales average of $6000. ▪ Demonstrated decision-making and leadership skills, prioritization, and delegating tasks where appropriate. Provided honest and thoughtful employee performance evaluations.▪ Delivered outstanding customer service and responded to customers’ needs and questions within WFM policies and procedures.▪ Trained, mentored, and counseled employees in a manner that enabled them to deliver high performance and minimize turnover.▪ Achieved Food Safety Certificate from Illinois, US, and applied best practices of regulatory and safety policies and procedures, HACCP.▪ Fostered collaborative and productive working relationships with other department managers and vendors.▪ Sustained a level of awareness of relevant competitors and industry trends.▪ Performed standard crew operations daily.▪ Trained in sales, merchandising, and marketing techniques.

Illinois, United States

▪ Organized weekly employee schedule with an average budget of $4,000.▪ Drove weekly sales and merchandised goods to reach an average target of $9,000.▪ Performed monthly inventory control of fresh and frozen products with an average value of $12,000.▪ Prepared fresh-baked products and sales forecasting based on the previous year’s record.▪ Kept track of profitability in surplus and recovery management ▪ Applied AGILE methodology in products processed daily.▪ Enabled employees’ performance for outstanding service delivery.▪ Encouraged teamwork, positivity, equality, and respect for the individual.▪ Performed daily standup for transparency of tasks within the department and discussion of operations updates.▪ Maintained correspondence as required with Operations Specialist and District Manager.▪ Provided customer support and service where applicable.▪ Sustained safe handling of food and sanitation standards.

Illinois, United States

Illinois, United States

Cebu, Central Visayas, Philippines

▪ Developed systematic approach for process efficiency in software support operations and delivery using AGILE that contributes a surplus of not less than $12,000 a year.▪ Supervised local team operations including training, coaching, directing work, addressing complaints and resolving issues. Total savings of $500,000 running.▪ Managed foreign and domestic Clients’ software requirements, expectations for development and delivery of product using, Design Thinking, AGILE and SCRUM frameworks.▪ Provisioned Software as a Service but not limited to operations, support and development for domestic and foreign customers.▪ Transitioned a $120,000 application from development team to operations support for software enablement of South Asia geographic unit. ▪ Managed coached, mentored and collaborated with collocated and non-collocated team members. ▪ Instructor for Accenture Agile Foundations Training class.▪ Maintained credentials for ServiceNow Certified System Administrator.▪ Established role as a Product Owner when needed by the project.▪ Applied AGILE in daily operations tasks.

Cebu, Central Visayas, Philippines

▪ Developed long-range forecasts, which includes short-/medium-term planning and management of all resources.▪ Quality: Work closely with Feed Nutrition Specialist in manufacturing products, which conform, to the optimum formulation. Oversee milling analysis and ingredient monitoring.▪ Human Relations: Supervising 32 employees including: hiring, training, and directing work; rewarding and disciplining employees; addressing complaints and resolving problems.▪ Production: Increased production efficiency of plant operations and processes from start-up to current performance. Manage equipment, tools and machinery maintenance.▪ Scheduling and Delivery: Insure just-in-time delivery of raw materials and finished feeds. Facilitate milling preparations and dispatching operations. ▪ Transportation: Ensure on time and accurate delivery by third party trucking service agreements for inbound and outbound haulers meet through close coordination with service providers.▪ Continuous Improvement: Identifying areas of improvement and applying principles of LEAN Manufacturing.▪ Documentation: created, maintained, and updated business processes for traceability.

Cebu, Central Visayas, Philippines

▪ Developed planning and management of farm house operations, which includes pre-loading, loading, pre-harvest, harvest, and post-harvest activities.▪ Quality: close coordination with farmhouse supervisors to ensure standards meet.▪ Human Relations: Supervising 54 employees including: hiring, training, and directing work; rewarding and disciplining employees; addressing complaints and resolving problems.▪ Scheduling and Delivery: close coordination of vendors for feeds, vitamins and medication deliveries. ▪ Coordination and forecasting with the sales department for harvest.

Las Vegas, Nevada, United States

▪ Managed the online Nevada System of Higher Education (NSHE) Shared Admissions Processes for CSN; and in maintaining tables and preserving demographic and academic data integrity in PeopleSoft.▪ Established standard procedures and priorities for data resources; in performing quality assurance testing of application customizations/modifications and application upgrades; and in providing support with complex problem analysis and resolution in PeopleSoft.▪ Ensured the integrity and security of Admissions and Student Academic records; in loading and processing ACT test scores; and in compiling and analyzing data for enrollment management in PeopleSoft.▪ Collaborated with System Computing Services in testing, implementation, sign-off modifications and upgrades in PeopleSoft.

Las Vegas, Nevada, United States

▪ Collaborate with the Program Manager and Center Director on the various aspects of student services including academic and immigration advising and retention efforts. ▪ Establish proactive relations with the student members of the International Students Organization (ISO), which is a student club for international students.▪ Participate in material development, preparation and instruction of class sessions for the Foundations of Success for International Students 5-week class. ▪ Instructor for the said class, as approved by the Center Director.▪ Work with the Admissions Specialist to learn how institutional and departmental policies and federal regulations affect admissibility. Prepare student records for processing.▪ Coordinate academic counselling appointments between advisors and student intakes.▪ Provide academic counseling for students in relation to their course of study as well as immigration policies surrounding their status as F1 Visa holders.

Las Vegas, Nevada, United States

▪ Collaborate with the Program Manager and Center Director on the various aspects of student services including academic and immigration advising and retention efforts. ▪ Establish proactive relations with the student members of the International Students Organization (ISO), which is a student club for international students.▪ Participate in material development, preparation and instruction of class sessions for the Foundations of Success for International Students 5-week class. ▪ Instructor for the said class, as approved by the Center Director.▪ Work with the Admissions Specialist to learn how institutional and departmental policies and federal regulations affect admissibility. Prepare student records for processing.▪ Coordinate academic counselling appointments between advisors and student intakes.▪ Provide academic counseling for students in relation to their course of study as well as immigration policies surrounding their status as F1 Visa holders.

Las Vegas, Nevada, United States

▪ Prepared patients, and their necessary paperwork, for diagnostic examinations and treatments.▪ Facilitated and scheduled the comfortable check-in and discharge of patients. Refilled patient prescription medications.▪ Obtained, established, and helped maintain confidential medical records of patients. ▪ Managed supplies inventory and created procurement documentation.▪ Supported the physician with examinations and minor office surgeries.

Cebu, Central Visayas, Philippines

▪ Facilitated technical marketing and up sell of products including private access branch exchange (PABX).▪ Installed and designed structured cabling for voice and data networks for NEC NEAX 2000IPS PABX.▪ Set up, programmed, maintained and administered PABX systems. Remotely maintained, managed and upgraded PABX systems from an off-site location.▪ Provided after-sale support, conducted training and orientation for customers.

Verified Certificate, Science And Cooking: From Haute Cuisine To Soft Matter Science (Physics)

Verified Certificate, Science & Cooking: From Haute Cuisine To Soft Matter Science (Chemistry)

Associate Of Arts - Aa, Special Education

Certificat, Medical Office Assisting

56 Credits in General Education Courses, 31 Credits in Medical Office Assisting Program

Bachelor'S, Electronics And Communications Enginee

Activities and Societies: Athletic Scholarship - Swimming