Marc C. Email & Phone Number

New York, Ny, Us

New York, New York, United States

US Air Force (EITaaS Experiment)
o Conducted interviews at eight Air Force bases in mission-focused environments to
develop measurement framework and digital dashboard that measured IT satisfaction and
mission impact among 750,000 airmen as part of $121M infrastructure transformation

Shiseido
o Performed deep competitive assessment, redesigned site features and developed global roll out strategy for current and future-state omni-channel… Show more US Air Force (EITaaS Experiment)
o Conducted interviews at eight Air Force bases in mission-focused environments to
develop measurement framework and digital dashboard that measured IT satisfaction and
mission impact among 750,000 airmen as part of $121M infrastructure transformation

Shiseido
o Performed deep competitive assessment, redesigned site features and developed global roll out strategy for current and future-state omni-channel retail experiences, with an initial focus on the Chinese cross-border shopper

Bloomberg Entity Exchange
o Created platform features for hedge funds and banks to digitally share documents and
data, meet legal compliance, and minimize time to market for new financial products

Nippon Telephone and Telegraph
o Led concept workshops, utilized Japanese consumer research and produced storyboards
to conceptualize ten future-facing products around accessibility, entertainment, news and
travel, as part of ¥10B business development effort

Alcon
o Designed unified experience for Alcon’s four sites for patient, professional and corporate
audiences with interests in eye care, surgical equipment and investor information

NBC Universal
o Produced responsive designs for show pages, episode guides and TV schedules for the redesign of usanetwork.com website

Harvard University
o Created wireframes and documentation for alumni community portal, identity management set-up tools and system administration platform for user management Show less

Murray Hill, New Jersey

Engaged in all stages of user experience from research, design, prototyping and testing for the Duck Creek insurance policy and billing software suiteo Created UX design deliverables including research protocols, wireframes and testable prototypeso Evaluated the product usage of end users, identified usability issues and recommended enhancements to advance client capabilitieso Worked with business SMEs, product managers and developers to explain designs and rationale and ensure… Show more Engaged in all stages of user experience from research, design, prototyping and testing for the Duck Creek insurance policy and billing software suiteo Created UX design deliverables including research protocols, wireframes and testable prototypeso Evaluated the product usage of end users, identified usability issues and recommended enhancements to advance client capabilitieso Worked with business SMEs, product managers and developers to explain designs and rationale and ensure designs could be built within sprint cycles Show less

Yokosuka, Japan

Engaged in CSCW / HCI R&D for a 4K video telepresence platform and API that enabled remote collaboration among geographically dispersed content creators, designers, engineers and scientistso Designed experiences for multi-user rooms that were connected via gigabit networks and used 4Kcameras, projectors, displays, multi-channel audio systems and JPEG 2000 video codeco Created multimodal interactions using Processing, Open Frameworks, touch screens, motion sensors, computer vision… Show more Engaged in CSCW / HCI R&D for a 4K video telepresence platform and API that enabled remote collaboration among geographically dispersed content creators, designers, engineers and scientistso Designed experiences for multi-user rooms that were connected via gigabit networks and used 4Kcameras, projectors, displays, multi-channel audio systems and JPEG 2000 video codeco Created multimodal interactions using Processing, Open Frameworks, touch screens, motion sensors, computer vision and speech-to-texto Built functional prototypes for voice-based video annotation tool and augmented reality speech bubbleso Collaborated with research engineers to create and test latency handling strategies Show less

Atlanta, Georgia

Conducted usability research and user testing for AT&T internal enterprise systems, and consumer mobiledevices, internet protocol television, entertainment portals and product packagingo Involved in formative and summative testing activities for wireframes, prototypes IPTV applications,second-screen applications, mobile handsets and Wi-Fi hotspot deviceso Presented study results, analyses and design recommendations to internal and partner stakeholders suchas hardware… Show more Conducted usability research and user testing for AT&T internal enterprise systems, and consumer mobiledevices, internet protocol television, entertainment portals and product packagingo Involved in formative and summative testing activities for wireframes, prototypes IPTV applications,second-screen applications, mobile handsets and Wi-Fi hotspot deviceso Presented study results, analyses and design recommendations to internal and partner stakeholders suchas hardware vendors, product managers, UX designers and developerso Facilitated mall testing study and involved in focus group testingo Operated usability equipment and managed lab inventory Show less

Masters Of Science, Human Computer Interaction

Continuing Education, Industrial And Product Design

Bachelor Of Science, Electrical Engineering

Activities and Societies: Brothers United Celebrating Knowledge and Success, National Society of Black Engineers