Marc Kevin B. Email and Phone Number
🌟 Thank you for visiting my LinkedIn profile! 🌟 I'm thrilled to share a snapshot of my skills and experience with you. 🚀I am a seasoned professional with over 10 years of expertise in the BPO industry, including 5 years as a successful freelance professional. My diverse skill set encompasses roles such as a researcher, content moderator, video editor, and more, specifically within the outsourcing/offshoring sector. 💼Throughout my career, I have honed my abilities in internet research, data entry, lead generation, social media investigation, data mining, content moderation, LinkedIn sourcing and recruitment, email support, and video editing. My commitment to excellence has consistently allowed me to surpass expectations. 🎯In my 5 years as a freelance professional, I've collaborated on numerous projects across various industries, refining my skills and demonstrating adaptability to diverse project requirements. My strengths lie in meeting deadlines, effective client communication, and delivering top-notch work independently. 💪Complementing my practical experience, I hold a bachelor's degree in information technology, which further enriches my knowledge base. Whether delving into comprehensive research, managing content moderation tasks, or crafting visually compelling videos, I approach each project with meticulous attention, problem-solving acumen, and a dedication to exceptional results. 🎓My overarching goal is to consistently exceed both employer and client expectations. I bring a commitment to providing exceptional service, leveraging my video editing skills to enhance content creation, and utilizing my freelance experience to ensure smooth and successful collaborations. 🌐
Property Lions
View- Website:
- propertylions.com.au
- Employees:
- 12
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Social Media ManagerProperty LionsIlocos Region, Philippines -
Media EditorProperty Lions Jan 2024 - PresentSydney, New South Wales, AustraliaVideo Editing: Use video editing software to assemble and edit raw footage into cohesive and engaging videos. This involves trimming, rearranging, and combining video clips, adjusting audio, applying transitions, adding visual effects, and performing color grading.Photo Editing: Use photo editing software to create images for social media posts.Social Media Management: Develop and implement social media strategies to enhance brand awareness and engagement. Manage content creation, scheduling, and posting across various platforms. Monitor analytics to track performance, identify trends, and optimize campaigns. Engage with audiences by responding to comments and messages, fostering a positive online community. -
Research AssistantProperty Lions Dec 2022 - Dec 2023Sydney, New South Wales, AustraliaEnsuring that the database is up to date and generating data reports.Ensure the database is up to date, regularly update, and maintain the information contained within it. This includes inputting new data, modifying existing records, and deleting outdated information. By keeping the database current, users can rely on the accuracy and completeness of the data.Generating data reports. These reports provide valuable insights into the organization. -
Pr Outreach SupportAdaptify Sep 2023 - PresentLondon, England, United KingdomFirst contact person for all media queries -
Email Customer SupportTraverse.Link Sep 2023 - PresentLondon Area, United KingdomRespond to customer queries in a timely and accurate way, via emailIdentify customer needs and help customers use specific featuresAnalyze and report software malfunctions (for example, by testing different scenarios or impersonating users)Update our internal databases with information about technical issues and useful discussions with customers -
FreelancePairing 2022 - 2023User Interface Transfer -
Team Manager (Content Moderation Social Media App)Enshored May 2019 - Jan 2022Raffles Corporate Building, Ortigas Center, Pasig City, Metro ManilaManage and direct the daily activities of the Content Moderators, including creative resource planning and implementing strategies and operations.Provide operational guidance. Train, coach, monitor, recognize, support, and promote discipline in any given situation.Provide meaningful career and professional development of assigned experts, in partnership with leadership development staff.Carry out needs assessment and performance reviews to officers.Setting and meeting performance targets for efficiency and quality.Practice and ensure compliance with all policies and procedures of the company.Coordinate and cooperate and collaborate with fellow coaches serving a shared customer base to ensure a seamless customer experienceCoordinate with recruitment, IT, and the HR team. -
Acting Training And Quality LeadEnshored Dec 2020 - Jun 2021 -
Team Leader (Content Moderation Social Media App)Enshored Apr 2018 - May 2019Jmt Corporate Condominium, Ortigas Center, Pasig, Metro Manila✔Task Management -Create shift schedules for team members.-Distribute all necessary tasks and duties during each shift based on each individual team member’s abilities and aptitudes for an effective workflow.-Ensure the shift is adequately staffed.-Resolve issues, make decisions (including when to escalate) and approve exceptions.-Make sure that Timeliness/Deadlines are met.-Update Weekly Productivity and KPI Report and other reports as necessary.-Every end of the week, Shift Leader should submit Weekly Productivity and Weekly KPI Report.✔Coaching -Discover training needs and provide coaching as needed✔Continuous Improvement -Identify new techniques and strategies in performing the usual tasks to make the process easier.-Review current processes to check obsolete procedures that can be improved.-Promote identification of process flaws to the team to identify best practices and be shared with everyone.✔Updating Process Documents-Record the different processes and update process documents. -Audit the process documents and make sure it is aligned to the current process. -
Data Services Specialist (Financial Firm)Enshored May 2017 - Apr 2018Jmt Corporate Condominium, Ortigas Center, Pasig, Metro Manila✔Data Management-Performs research on Mergers and Acquisitions, tombstones/transactions, and other activities of financial firms.-Qualifies business deals or transactions based on financial criteria and creates projects on the client's platform.-Categorizes deals according to their Industry/Taxonomy and identifies company type (e.g. Private Equity, --Investment Bank, Holding Company and etc.).-Manages, analyzes, and verifies data necessary to the platform.-Revises descriptions of firms.-Writes Process Documents as a reference and makes a revision when there are updates on the Platform. -
Quality Control AnalystSpencer Solutions And Consultancy Inc. May 2015 - Dec 2016San Fernando City, La UnionSOCIAL DISCOVERY CORP.http://socialdiscoverycorp.com
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Research AnalystSpencer Solutions And Consultancy Inc. Feb 2015 - May 2015San Fernando City, La UnionSOCIAL DISCOVERY CORP.http://socialdiscoverycorp.com
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Passport Data EncoderDepartment Of Foreign Affairs Mar 2014 - Aug 2014San Fernando City, La Union✔ Encoding of application and taking photo & biometrics of passport applicants. -
Technical Support InternThunderbird Resorts Jun 2013 - Oct 2013Poro Point, San Fernando City, La Union✔Basic Troubleshooting ( Internet Connection & Hardware; Guest Technical issues)✔ Setup computer-related technology for events & occasions
Marc Kevin B. Education Details
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Information Technology -
Christ The King CollegeElementary & High School
Frequently Asked Questions about Marc Kevin B.
What company does Marc Kevin B. work for?
Marc Kevin B. works for Property Lions
What is Marc Kevin B.'s role at the current company?
Marc Kevin B.'s current role is Social Media Manager.
What schools did Marc Kevin B. attend?
Marc Kevin B. attended Lorma Colleges, Christ The King College.
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