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A customer focused IT leader in designing, building and maintaining technology and it's surrounding processes. Highly motivated and passionate about technology, using it to meet business objectives and continuously improve operations.
Traffix
View- Website:
- traffix.com
- Employees:
- 294
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Chief Technology OfficerTraffix May 2019 - PresentOakville, OnManage and oversee the full spectrum of responsibilities related to Technology Applications and Infrastructure. Directly responsible for the strategic vision that technology plays in creating TRAFFIX’s competitive advantage in the marketplace and into the future.
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FounderMonitor Your Assets Inc. Sep 2005 - PresentOakville, On, CanadaOffering managed services, securities and technology consulting.
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Director, It InfrastructureTravel Edge Mar 2017 - May 2019Toronto, On, Canada• Lead the technology team to deliver shared IT services and support to multiple offices across North America.• Responsible for the design, deployment and administration of all IT systems including finance and booking systems.• Migrated over 800 users from multiple mail systems to Microsoft Office 365 and provided training.• Modernized private data center with hyperconverged computing and a next-generation firewall platform. -
Director, Technology Infrastructure And OperationsLeonardo Worldwide Corporation Nov 2015 - Jan 2017Toronto, On, CanadaLead a team that is responsible for the production stack, server, network infrastructure and security.• Champion and promote service improvements on an ongoing basis to continually improve quality and customer satisfaction.• Interact & engage with business leaders to ensure a delightful customer experience.• Foster a DevOps approach to software delivery. Remove barriers, improve collaboration and ultimately change culture. -
Director, It Operations & SupportFlightnetwork Jul 2013 - Nov 2015Oakville, On, CanadaProvide day to day operational leadership for help desk, infrastructure and production control. 12 direct reports including DBAs, QA, release management, infrastructure and desktop support.• Continuously coach, mentor and steer team to achieve higher levels of service excellence.• Own Incident Management using local and offshore resources.• Continuously improve the stability, capacity and manageability of the production platform. -
Technical Operations ManagerNurun Nov 2012 - Jul 2013Toronto, On, CanadaResponsible for overseeing the Technical Operations group, providing Application and Infrastructure Managed Services.• Clients included The Home Depot, Sears, LCBO and Walmart.• Supported team to identify and prevent technical issues in a 24x7 environment.• Developed and maintained operational and strategic plans of group.
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Senior It And Operations ManagerTimeplay Inc. Apr 2008 - Nov 2012Toronto, On, CanadaDesigned, built and maintained network infrastructure for an interactive marketing platform.• Managed the planning, deployment, monitoring and maintenance of all IT systems.• Implemented high capacity wireless networks in Cineplex locations and as Las Vegas resort.• Worked closely with development to solve problems and achieve objectives.• Worked with producers, clients, vendors and management to mitigate risk and meet targets.• Managed development and deployment activities across US, India, Canada and the UK. -
Manager, MisNet Present Services Ltd. Aug 2000 - Apr 2008Toronto, On, CanadaManaged all aspects of data and reporting for a Caribbean based online casino.• Responsible for all financial and channel reporting including the largest gaming affiliate program.• Worked with C level executives to prioritize needs, release schedules and operational issues.• Evaluated and implemented a CRM solution for a 200 agent call center.
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Technical SpecialistHoffmann-La Roche Limited Jan 1999 - Aug 2000Mississauga, On, Canada• Worked with Oracle data warehouse to support finance and national sales force.• Implemented and maintained software distribution system.• Provided 3rd level support for desktop, mail, database and file servers. -
Technical SpecialistDeloitte & Touche Apr 1998 - Aug 1998Toronto, On, Canada -
TechnologistMds Inc. Jan 1996 - Apr 1998Etobicoke, On, Canada
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VariousMajestic Electronics 1990 - 1995Mississauga, On, CanadaWorked in customer service, sales and logistics.
Marc Knoop Skills
Marc Knoop Education Details
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Information Systems Management -
Computer Science
Frequently Asked Questions about Marc Knoop
What company does Marc Knoop work for?
Marc Knoop works for Traffix
What is Marc Knoop's role at the current company?
Marc Knoop's current role is Experienced Technology Leader.
What is Marc Knoop's email address?
Marc Knoop's email address is ma****@****oop.org
What is Marc Knoop's direct phone number?
Marc Knoop's direct phone number is +141626*****
What schools did Marc Knoop attend?
Marc Knoop attended Ryerson University, Sheridan College.
What are some of Marc Knoop's interests?
Marc Knoop has interest in Science And Technology, Children.
What skills is Marc Knoop known for?
Marc Knoop has skills like Problem Solving, Negotiation, Team Building, Start Ups, Voip, Business Analysis, Network Security, Disaster Recovery, Security, Sdlc, Software Project Management, Wireless Networking.
Who are Marc Knoop's colleagues?
Marc Knoop's colleagues are Pam Doane, Blake Evans, Vandana Blessy John, Joyce Rodriguez, Carlee Smith Le Guevel, Crystal Cater, Esmeralda Barrientos.
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