Marcelo Andrade Email and Phone Number
I am motivated by the challenge. Analyzing problems, looking for possible solutions and presenting them to the client is what I do best. I've worked in technical support, network analysis, support and NOC coordination, IT contract management and IT project management and today I challenge myself in a new role acting as Scrum Master coordinating our teams of Developers in the agile methodology.
Eurofins
View- Website:
- eurofins.com
- Employees:
- 15658
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Information Technology Support EngineerEurofins Mar 2024 - PresentBraga, Portugal
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Scrum MasterUseflow Jan 2020 - PresentBraga, Portugal -
Head Of Information TechnologyUse Flow App Mar 2020 - PresentBraga, Portugal
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Scrum MasterWololo Jan 2018 - PresentRecife, Pernambuco, Brazil -
It ManagerWololo - We Convert Jan 2017 - PresentRecife, Pernambuco, Brazil
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OwnerFix! Consulting Apr 2015 - Dec 2016Recife Area, BrazilCorporate IT consulting on infrastructure, virtualization and technical support. Macintosh support and maintenance. SoHo Network implementations.
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Technical Support CoordinatorSurfix Tecnolgia Em Internet May 2016 - Aug 2016Recife Area, BrazilResponsible for Customer Experience feedback on technical support provided by the team. Manage tech sup resources on residential and corporate support. Design SLA and process to attend customer satisfaction. -
Network AnalystTredegar Film Products Jul 2010 - Jan 2015Cabo De Santo AgostinhoSupport Analyst at Terphane Brazil, covering Terphane office [São Paulo] and factorys [Cabo - PE and Bloomfield - NY]. After Jan. 2013 assume the role as Network Analyst in charge of all infrastructure support for SP, Cabo and NY, and directly reporting to Brazil IT Manager. -
Support AnalystRapidão Cometa Sep 2009 - Jun 2010Recife Area, BrazilWas in charge of a team of Tech Analysts to give support to Natura Cosméticos in São Paulo, Recife, Juiz de Fora and Salvador Distribuition Centers. Planning and Implementing network infrastructure to new projects for the company. Infrastructure and Tech support for Oi Telecom. -
Support AnalystStefanini Feb 2004 - Sep 2009Recife Area, BrazilWorking directly inside of Rapidão Cometa office, I started as Support Analyst for in house requests and then was in charge of support to customers from Rapidão Cometa like: Natura Cosméticos. Oi Telecomunicações. I was part of the team that presented Rapidão Cometa's services to Apple in their debut on brazillian market.
Marcelo Andrade Education Details
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Computer/Information Technology Administration And Management -
Escola De Administração Contábil De Pernambuco
Frequently Asked Questions about Marcelo Andrade
What company does Marcelo Andrade work for?
Marcelo Andrade works for Eurofins
What is Marcelo Andrade's role at the current company?
Marcelo Andrade's current role is IT OnSite Support Engineer | Scrum Master | Co-Founder |.
What schools did Marcelo Andrade attend?
Marcelo Andrade attended Universidade Estácio De Sá, Escola De Administração Contábil De Pernambuco.
Who are Marcelo Andrade's colleagues?
Marcelo Andrade's colleagues are Ana Catalina Martínez Guzmán, Gillian Gamboa, Sabrina Menager, Paul Sylvester, Sandra Dombek, Malik Bougag, Kemal Öztürk.
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Marcelo Andrade
Lisbon, Portugal -
Marcelo Andrade
Porto -
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