Marc Lepley Email & Phone Number

United States

Houston, Texas Area

* Provide direction and goals to effective technical data team* Review and document current data functionality in current CMMS in preparation for conversion to SAP PM* Develop and coach regional teams on current data quality issues and make suggestions on improvement strategies* Create, maintain and deliver training programs to support staffing change and.

Houston, Texas Area

• Provide project support for standardization of Global Upstream Maintenance applications: Includes data conversion from legacy systems as well as data review, loading and validation of maintenance data files into the.
• Manage issues log and provided project management of discovered issues – services include: Detailed definition of issue, technical specification development, testing, implementation and post production support.
• Develop Access database application that expanded tracking and automation of the overall data review and conversion process as well as enhanced reporting for SLA and management needs.
• Serve as liaison between the functional regions and management to review all submitted information to assure smooth conversion and commission into the Maximo application. Includes all research and issue resolution and.
• Provide DBA/Administrator services for regions that have been onboarded onto the Maximo application.
• Develop detailed user documentation on applications and systems that they use to extract and cleanse preliminary data pulls which helped provide faster turnaround times and increase customer satisfaction.

United States

Health Insurance

Little Rock, Arkansas, United States

Converted to FTE position

Houston, Texas Area

• Provide technical and project support for the installation of a clinical on call management system that supports the entire medical facility of over 128 departments and 118,000+ employees
• Provide administrative documentation creation for on-going support and procedures for system setup and maintenance
• Meet with individual departments to gather business requirements, develop system build documentation, initial data construction, testing and functional validation
• Additional duties include training system administrators, department leads and end users as well as CBT modules and procuring department signoff
• Develop project tracking mechanisms and project templates in order keep project within budget and timelines

Baltimore, Maryland Area

Provide full life cycle project management and consulting services for NASCO and Blue Cross/Blue Shield Plans. Achievements include: Foster deep relationships with clients, vendors and consultants.Promotion to Process Area Lead from Project Manager within 6 months from start due to developed relationships and business operational knowledge.Matrixed team.

Develop strategic relationships in order to determine financial needs and goals. Provide consulting and recommend strategies to attain personal goals.

Harrisburg, Pennsylvania Area

Received internal promotion from Business Analyst to this newly created position. My department is responsible for developing industry expertise focused on national account business to provide 360 degree consulting to any internal departments to assure corporation meets and exceeds national account client expectations. Achievements include:Achieve 1st pass.

Harrisburg, Pennsylvania Area

Worked in a consultative capacity to gather business requirements across siloed operations to develop, test, install, configue and maintain a cross-platform information system that streamlined financial business processes between, Sales, Marketing, Rating, Finance and Client Fulfillment. This involved rolling out new technology as well as developing.

Harrisburg, Pennsylvania Area

Develop initial relationship with NARFE at local and state levels.Provide onsite troubleshooting and counseling for clients.

Harrisburg, Pennsylvania Area

I held several CS positions starting as a general rep and moved to a specialized accounts and the Federal Employee Program. Skills included active listening, problem solving, independent decision making and documentation. I enjoyed working with our customers and helping them use and understand their contracted health care benefit programs.