Information Technology professional with excellent problem solving skills. And great customer focused communication skills.Experience in Infrastructure Support focused on end user and server support working in small to large corporate environment. As well as desktop engineering which includes software and hardware administration.Supported the network infrastructure to allow the organization to run their critical business applications such as tracking customer activities, managing orders, and monitoring in-house inventory.Well versed in Microsoft Products, including, but not limited to: Access, Excel, Word, Windows95 - Windows7. Worked with multiple help desk products and solutions to support the end user and track resolutions.Project management experience which have led to cost savings, infrastructure integrations, and consolidations.Support end users locally and remote across the country. Help Desk support. PC image creation and deployment.
Listed skills include Laptops, Active Directory, Integration, Windows 7, and 46 others.